HostGator Free SSL

This article regarding HostGator's Free SSLs will cover the following topics:


Free SSL

Taking advantage of HostGator's Free SSL is easy. Enabling (or forcing) the SSL will give your domain an "HTTPS://" prefix, which ensures your website will be labeled as "secure" in most web browsers.

The Free SSL will be automatically added to every domain for new and existing cPanel platform customers. We expect this process to be completed in the coming weeks, well before Chrome browser changes in late July.

The Free SSL lasts for 90 days from issuance and renews automatically at no cost to you so your site hosted with HostGator should never be without an SSL.

If you do have an existing paid SSL certificate installed it will not be affected and will remain active. Any expired paid SSL certificate will automatically convert to the Free SSL if the domain has not opted-out.

Our Windows customers will recieve this functionality late 2018. HostGator will also be performing hardware upgrades and software upgrades. The software upgrades will provide SNI support to be able to have multiple domains covered by a SSL certificate on a single package as well as having full trust for the application pool. More information will be coming soon.

New customers will be able to add or opt-out of the Free SSL upon account sign-up.

Note: The Free SSL will not come with any warranty or site logo. For these features, the Free SSL must be upgraded to a Positive or EV SSL Certificate. For more information regarding the different types of SSL certificates please see the article below:

Step by Step Guide for Enabling your Free SSL

  1. If you have a website hosted and pointed to a HostGator package, your SSL should be ready to use and can proceed to the next step to direct your customers to HTTPS.  If your domain name is managed by another provider, you will need to ensure that an A record has been created for your domain that is associated with your HostGator package via your domain provider's dashboard. Otherwise, you will be unable to use the Free SSL.

  2. The Free SSL does not automatically force HTTPS onto the domain and will need to be manually updated. This can be completed via updating the .htaccess to force HTTPS on every page. Please see the following links for more information on how to complete this:

WordPress

Click the link above to expand directions for how to force HTTPS for WordPress.

Joomla

Click the link above to expand directions for how to force HTTPS for Joomla.

Magento

Click the link above to expand directions for how to force HTTPS for Magento.

Drupal

Click the link above to expand directions for how to force HTTPS for Drupal.

HostGator Website Builder

Click the link above to expand directions for how to force HTTPS for HostGator Website Builder.

Manual

Click the link above to expand directions for how to force HTTPS manually via .htaccess.

  1. Navigate to your website to test the SSL certificate. If you are redirected to the secure HTTPS:// version of your site, the SSL certificate is working properly. If you don't see the HTTPS:// prefix, please see the troubleshooting tips below.

Upgrading to a Paid SSL

To upgrade your Free SSL to a Paid SSL (Positive or EV SSL) please see the steps below:

  1. Log into your Billing Portal.
  2. Select Hosting from the left-hand side menu.
  3. Select Manage for the hosting package that the SSL certificate should be added to.
  4. Click Manage under SSL Certificates in the Services area.
  5. Click Upgrade for the domain you'd like to switch to a paid version on.
  6. Using the drop-down select the domain you wish to add an SSL onto, then click Buy Now for the certificate type you'd like to order:
  7. Fill out the information required to complete your purchase, enter your payment method:
    1. Provide the Certificate Information that will be displayed on your certificate.
    2. Select your method of verification.

    After paying, you will be redirected to your SSL tool page. From here you can see when the SSL installation completes and easily renew your SSL when it is time for it to expire.

Opting-Out of the Free SSL

To opt-out of the Free SSL please contact us via phone or Live Chat.

SSL Troubleshooting & Common Questions

When viewing HTTPS on my domain it says I don't have a certificate on my site.
  • In order for the Free SSL to work, you must have an active shared cPanel package with HostGator.
  • The domain must be pointed to your HostGator package via an A record.
What plan types get the Free SSL?

All HostGator Hosting packages are eligible for Free SSLs on all domains that are hosted within the hosting account and pointed by A record. This includes all cPanel hosting Hatchling, Baby, Business, Cloud Hosting, Optimized Wordpress, as well as Reseller Hosting.

Advanced hosting users that have a VPS or Dedicated may enable it for their servers by following the guide in the link below.

When will I get my Free SSL?

We are currently progressing through all servers to ensure this addition is completed progressively and methodically due to the volume of domains hosted across HostGator. We expect this process to be completed in the coming weeks, well before Chrome browser changes in late July. If you have not yet received your Free SSL, stand by as it should be coming soon!

What do I have to do once I get the Free SSL?

Once the Free SSL is installed, you likely will still need to direct your visitors to https to ensure they are using the most secure path to access your site. We have a guide on different builders above in the Step by Step Guide for Enabling your Free SSL.

Do I need to do anything if I use a SiteLock CDN through HostGator?

The TrueShield Basic CDN that comes with the Sitelock Find and Fix plans does not currently provide SSL support. We're currently working with our partners at SiteLock to bring SSL support to all CDN customers and hope to be able to offer that in the near future.

In the meantime, disabling the CDN or upgrading to a SiteLock Prevent will allow for immediate access to Free SSL. Please see Enable SiteLock TrueShield and TrueSpeed article for more information on the SiteLock CDN and plan offerings.

If you have any issues with setting up your Free SSL please contact us via phone or Live Chat