SSL from Enom

If you are a HostGator reseller, and you purchase an SSL directly from eNom through your eNom account, you will receive an email that appears to be from HostGator saying you can retrieve your SSL certificate from, however this is incorrect.

You actually need to login to your eNom account at and go to "SSL Certificates > Manage" to retrieve the certificate.

About SSL

SSLSSL and Secure Certificates provide security for your website by encrypting communications between the server and the person visiting the website. It is required to be used on e-commerce sites when accepting credit card payments online.

HostGator Business and Enterprise hosting plans include a Comodo Private SSL Certificate. Several types of SSL Certificates are also available for purchase separately from HostGator and can be added to most hosting plans.