Single Sign On

Welcome to Single Sign On, now found within the HostGator Customer Portal! This feature allows you to navigate through both your cPanel and Billing account just by logging in with your billing information at Now, you can pay invoices, review and reply to support tickets, and manage hosting services all in one place!

Jump to a Section:

Hosting Dashboard

Accessing your Hosting Dashboard:

  1. Log into your Customer Portal at
    • If you cannot remember your password, click on the Forgot Password link below the login area, then follow the instructions emailed to the primary email address on file.

  2. Select the Hosting tab:
You can use the drop down feature to select the primary domain of the hosting package you wish to access.

Note: Click the links containing ▷ to toggle more information about the associated page.


The Dashboard is the default page that loads when you select the Hosting tab. This will show you special offers that are direct links to the icons in the related cPanel section. Additionally, you will be provided the most commonly used cPanel links to accomplish a variety of tasks.


Email related services within cPanel can be accessed via the icons shown within this page of your Customer Portal. This includes the same icons found within the Mail section of cPanel when accessed directly.

Website Traffic

Website Traffic tools within cPanel can be accessed via the icons shown within this page of your Customer Portal. This includes icons found within the Website Traffic & Logs section of cPanel when accessed directly.

Files and Folders

The Files & Folders tab within your Customer Portal will provide you with the ability to open File Manager directly for the designated hosting package. This page will also give you fast access to view all your FTP accounts along with icons associated with the Files section of cPanel.


The Domains icon within the Hosting Tab will provide you quick access to the addon domain and subdomain section of cPanel, allowing you to host multiple domains on a single cPanel account. Additionally, you can access DNS management tools within this section of your Customer Portal.


This area of your Customer Portal will enable you quick access to Database management tools such as Remote MySQL and phpMyAdmin. You can also use this page to navigate to the MySQL section of cPanel where you can manage your database users and create new databases.

Software and Services

The Software & Services page within your Hosting tab allows easy access to our in-house script auto-installer, QuickInstall. Additionally, you'll have access various site builders and CMS help tools.


The Security portion of your Hosting tab provides direct links to the associated cPanel functions concerning the protection of your site content. This includes blocking unwanted visitors from accessing your domain and creating secure login credentials for various pages.

Advanced Options

The Advanced page provides quick access to a wide range of configuration tools. These tools can be used to create cron jobs, set up CDN services, designate PHP versions, and create custom error pages.