WalkMe Walkthroughs

What is a WalkMe?

WalkMe Walkthroughs are step-by-step tutorials that can be used to access and complete different parts of http://portal.hostgator.com. These guides provide a live representation on where to click, what to type, and how to accomplish a multitude of actions that exist within the billing system, making it easy to follow along without missing a beat!

Check out the video below to learn more:

HostGator offers WalkMes for all kinds of changes. Check out the currently available WalkMes below:

Where Else Can I find WalkMe Walkthroughs?

Click Here for the New Portal Experience

You will be able to view a small Walk Me Through tab at the bottom-right side of http://portal.hostgator.com that provides access to all of the available WalkMe Walkthroughs, at the both the login prompt and within the Billing Portal itself. An example is shown in the below image:

Once the tab is selected, a pop-up window will appear with a list of searchable WalkMe Walkthroughs.

How Does it Work?

Selecting one of the provided links will display a new pop-up up window on the current page that explains the next step to take. Once that action is completed, additional windows will appear until you have completed the original request. If you ever get lost, you can select the Walk Me Through tab at any time and choose another walkthrough, or select the previous one to start right where it had left off.

Please contact us via phone or Live Chat if you have any questions or require assistance.