How to Contact HostGator

Hostgator agents are available 24/7/365 to answer your questions and provide assistance with our products and services. You can contact us via live chat or phone, whichever method is most convenient for you!


Live Chat Support

Live chat is a great way to get quick answers to simple questions and problems. HostGator's chat technicians are more than happy to help you troubleshoot and understand basic issues related to email, control panels, FTP, etc. Our chat agents can also help with sales and billing inquiries.

To contact us via live chat, go to https://chat.hostgator.com. You can also access the Live Chat icon at the top of any hostgator.com page or from within your HostGator billing account at https://portal.hostgator.com/.


Phone Support

HostGator's phone agents are available 24/7/365 over the phone. Just like in live chats, our phone support representatives can address most of your basic issues and concerns; however, the more complex issues may require a support ticket.

You can reach us at the following numbers:

Toll Free: (866) 96 - GATOR (42867)
Local: (713) 574 - 5287
International: 00+1-713-574-5287


Ticket Support

HostGator's best Administrators work in our ticket system 24/7, making it the ideal place to go to get complex issues resolved in a timely manner. If the issue is more technical than average, our live support agents may escalate it to a ticket.

Immediately after a ticket is created, an email will be sent to you to confirm that the issue has been placed in our Support queue.


For the most up-to-date and complete contact information for HostGator, including addresses and fax numbers, please visit: