Billing Portal - Account Credits

The Account Credits page displays all of the credits associated with your billing account. You can view all details surrounding the credits by selecting the See Full Details link under the associated credit.

View Account Credits

To view your account credits:

Click Here for the New Portal Experience

  1. Log into your Client Area at https://portal.hostgator.com/
    • If you cannot remember your password, click on the Forgot Password link below the login area, then follow the instructions emailed to the primary email address on file.
  2. Select the Account Credits icon in the Billing Tab.

  3. If you wish to view more than 10 credits at a time, hover your mouse over the "1-10" portion in the View Credits header, as illustrated below:



    You will then have the option to display up to 100 credits per page. You can navigate through the page by selecting the arrows in the Payment History header.

  4. You can select the "See Full Details [+]" link under the credit to view additional information regarding the credit shown.

  5. You can select Hide Full Details [-]" to close the additional information section. Hide Details
If you experience issues with viewing your account credits, please contact HostGator support via phone or live chat support and we will be happy to assist you.