How to Use the SiteLock Trust Seal

This article is intended for customers who already have a SiteLock account. If you still don't have SiteLock, use the following link to learn how to signup so you can enjoy the benefits:

If you have questions regarding the SiteLock dashboard or website, please check out our Introduction to SiteLock article.

What is the SiteLock Trust Seal

The SiteLock Trust Seal is a badge displayed on your website to ensure customers feel safe visiting and entering their information on your site. It demonstrates that your site has recently been scanned for malware and was found to be clean.

If a scan happens to fail, website visitors will not be alerted to any problem. However, SiteLock will send an email alert to the website owner to let them know an issue was detected so that it can be addressed and resolved quickly. The SiteLock Trust Seal will continue to display the date of the last good website scan for 72 hours.

Installing SiteLock Trust Seal

Step 1: Navigate to Your SiteLock Dashboard

To navigate to your SiteLock Dashboard:

If these instructions do not load, you may view how to access your SiteLock dashboard here.

Step 2: Customize Your Trust Seal

  1. Near the top of the main page of your dashboard, click the button with the shield shown below:

    Trust Seal Location
  2. These 4 steps help to customize your Trust Seal for the look that best suits your website. When you are finished making changes on each step, click the next button to continue to the next one:

    Settings diagram.
    1. Choose a language. Select which language you want the Trust Seal to display by using the dropdown box. When you are finished making these changes, click the next button to continue.
    2. Choose color, size, and style. Here you can change the size, color, and style of the Trust Seal. All options you select will update the example Trust Seal on the right. When you are finished making these changes, click the next button to continue.
    Note: Please note that the Trust Seal cannot be customized further than the options listed below. We will not accommodate any customization requests.
    • Color - You can select from red or white. This will change the color of the small bottom portion of the Trust Seal that says Passed.
    • Size - You can select from small, medium and big. This will change the size of the whole Trust Seal.
    • Style - You can select from Secure or Malware Free. This will make the Trust Seal say either Secure or Malware Free. You must have a premium or higher scanner to be able to display Secure. Otherwise, it will always say Malware Free.
  3. Displaying contact info. Select if you wish to display your contact information to visitors when they click on the Trust Seal. It is not required to display contact information. When you are finished making these changes, click the next button to continue:

    Contact info diagram.

Step 3: Install Your Trust Seal

If you are using SiteLock TrueShield Firewall and CDN, this seal may be installed and displayed with minimal effort:

  1. After performing the steps above, select the fourth step, and then choose either bottom left, Bottom Center, or bottom right:

    Install Sitelock Diagram

If you do not use SiteLock TrueShield Firewall, we recommend enabling it. The following instructions will assist with turning it on, which will allow you to use the instructions above:

Alternatively, once you reach this step you will may select to install the Trust Seal manually, where you will be provided with code to insert into your website. If your site uses HTML, you can insert the code directly above the </body> tag at the close of your web page.

After the code is in your website, click the Save Configuration Settings button. Please allow up to 24 hours for your Trust Seal to come online and appear on your website.

If you are not familiar with how to modify the coding of your site, we advise that you enable TrueShield and use this method for displaying the seal.