Why do I see a suspended.page folder?

Reseller accounts are automatically setup with a suspended.page directory in the public_html directory for the reseller main account.

This directory contains an index.html file that was once used to display the suspended page for suspended accounts (e.g. non-payment or violation of your business agreement) under the reseller user. This method is deprecated and no longer works.

The New Way of Customizing Your Suspended Page

The suspension page can be customized to suit your business image. To make these modifications you can do it through the editor provided by WHM or by using your favorite editor then uploading it.

Changing the suspended page is now done through WHM. Directions can be found in the following article:


PleskWHM is the control panel for administering a server, and allows you to create and manage cPanels, and set certain global settings that apply to all the accounts, or the server.

WHM is available on most of our Linux hosting plans, including Reseller Hosting, VPS and Linux Dedicated Servers.