Manage DNS Records with HostGator/eNom

HostGator/eNom allows you to manage your DNS Host Records on eNom's DNS servers, rather than your web hosting DNS servers.  This feature is often called "managed DNS hosting" (although the HostGator/eNom interface simply says "Host Records" instead.)

When to Use Managed DNS Hosting

You would typically want to use HostGator/eNom's Managed DNS Hosting feature if you have a complicated DNS setup that spans multiple servers and/or want more manual control over the changes that can be made.  Some organizations purposely separate access to the DNS and the web server, so that web designers cannot change DNS records and have to go through an authorized staff member who controls the DNS.  Another reason might be that your web host does not provide a DNS server for you to use (or you do not want to use it for some reason).

When NOT to Use Managed DNS Hosting

Typically we recommend that you use the name servers that came with your web hosting account, and then manage the DNS records in your hosting control panel (cPanel, WHM or Plesk).  This is preferred since your hosting control panel will automatically add and update DNS records as you configure certain features, such as addon domains, parked domains, domain aliases and subdomains.  If you use the Managed DNS Hosting instead, you would need to manually update the DNS records in HostGator/eNom's DNS servers to match your configuration on the web server.

How to Use Managed DNS Hosting

  1. Login to Registry Rocket with your domain name and password associated with your domain.
  2. In the DNS Information section, click Edit and change the nameservers to Default (if not already set this way).
  3. Click Save to save your changes.  This should reveal more options in the Host Records section.
  4. Click on the Edit button for the Host Records section.
  5. Add or edit the DNS records as desired. You have the choice of the following types of records:
    • A (Address) - Enter the IP address to your web server (this is usually provided by your web host)
    • CNAME (Alias) - Enter a domain name for which this is an alias for.  This is used for having two domains load the same website.  Be sure to include a period (.) after the domain name (for example, you would enter "domain.com." instead of "domain.com").
    • URL Redirect - This is a standard redirect, where it sends visitors to any URL you specify.  The redirected URL is visible in the visitor's browser, instead of your domain name.
    • URL Frame - This is similar to URL Redirect, except that instead of redirecting the domain, the web page is displayed in a frame from our web server.  Your domain will appear in the browser's address bar (assuming the site you are framing does not have framebreaking code).  If you use this method of forwarding, you will need to put the 'target="_top"' attribute into any links you have that leave your page.
    • TXT (Text) - Certain special situations require use of a TXT record. For example, SPF records use a TXT record.  Google may request that you add a TXT record to prove that you control the domain.  If you are required to create a TXT record, this is where you would create it.
  6. Be sure to click Save to save any changes that you made.

To change MX and MXE records, you should use the Email Settings section instead. Use User or User Simplified to change the mail exchanger records. Be sure to click Save to save changes.

If you are not sure how to set your DNS or what records need to be added, please feel free to contact us by live chat, phone or email and we will be glad to assist you in setting up the DNS correctly, or checking your settings.
Note: Any DNS changes you make will require propagation, which typically takes 4 to 8 hours for individual DNS record changes. It takes 24 to 48 hours for name server changes to propagate (update) worldwide.

Note: When we say "DNS hosting" we are referring to using HostGator/eNom's DNS servers, and are not referring to web hosting, which is a different service. Although we would love that you use HostGator hosting with your HostGator/eNom domain, your HostGator/eNom domain can actually be used with any compatible web host.