For general questions about the HostGator Affiliate Program, you can also visit the Affiliates section of this website.
Our telephone and live chat agents do not have access to your affiliate account information, and would be unable to answer specific questions about your affiliate account. As such, you cannot use the phones, live chat, or other emails to get support. Those mediums are for HostGator hosting only. Therefore, it is best to email the affiliate department directly at email@example.com for affiliate program related questions.