I cant get WPMU installed on your servers! It's not working!
What can you do?- Make sure you have a wildcard subdomain setup. Go into your cPanel, go to Subdomains, look for *
- Yes, I see an asterisk. If it's there, proceed. If not, add a subdomain called * .
- Make sure to set the document root to their public_html folder.
- Then see if it works. If it does NOT work, proceed. - See what the error is. If it's "No WPMU site defined on this host," then try (a)
(a) Remove .htaccess and wp-config.php (don't touch wp-config-sample.php, and for your own good, make sure you are looking at the problematic WPMU install when removing the files), then proceed to step 3. - Go back to your site and see if you get the installer. If you do, go to step 4. If not, email support@hostgator.com with all the details.
- Enter your Database configuration information () and finish the install. Did you have success? If not, email support@hostgator.com with all the details.