Will My Server Change When I Upgrade or Downgrade?

Same Hosting Type - No Server Change Required

There is no server change required when you switch plans of the same type, as indicated in the table below.

Account Type Switch between Plans Server Change?
Linux Shared Hatchling, Baby, Business No
Windows Shared Personal, Enterprise No
Reseller Aluminum, Copper, Silver, Gold, Diamond No
VPS w/ cPanel Snappy 1000, Snappy 2000, Snappy 4000, Snappy 8000 (w/ cPanel) No
Semi-Managed VPS
(VZ only; no control panel)
Snappy 500, Snappy 1000, Snappy 2000, Snappy 4000, Snappy 8000 (w/ VZ only; no control panel) No

For cases as listed above:

  • Name servers and IP addresses will NOT need to change.
  • SSL and other custom software will NOT need to be reinstalled.
  • Site content will NOT need to be transferred.

Of course, if you separately order a dedicated IP or a new SSL, then those will change and/or be installed per your request.

Note: In most situations, no server change is required if RAM or SAN is being added to a Dedicated server. However, a server change would be required for an upgrade or downgrade to a different server package.

Thus, adding 4 GB of RAM to a Basic Dedicated package does not require a server change. However, moving from a Basic Dedicated package to an Elite Dedicated package does require a server upgrade.

New Hosting Type - Server Change Required

Any time you switch types of hosting, a server change will be required. For example:

  • If switching between Shared and Reseller and VPS plans, there is a server change.
  • If switching to or away from any Dedicated Server plan, there is a server change.
  • If moving to or away from a Windows Shared plan, there will be a server change.
  • If you are changing types of VPS, then there will be a server change. (The types of VPS include VPS with cPanel and semi-manged VPS.)

This means the nameservers and IP address will change; SSL and other custom software will need to be reinstalled, and you will need to transfer your site content. These changes cannot be circumvented.

Visual Chart

This chart will provide a visual representation of which plans require a change and which don't when upgrading/downgrading accounts.

Key:

SAME - Requires no server change, thus no content transfer

CHANGE - Requires a server change

MAYBE - For Dedicated customers, in most situations, no server change is required if RAM or SAN is being added; however, there would be a server change for an upgrade or downgrade to a different server.

 SharedResellerWindows SharedVPS cPanelSemi-
Managed
VPS
Linux DediWindows Dedi
Shared SAME CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE
Reseller CHANGE SAME CHANGE CHANGE CHANGE CHANGE CHANGE
Windows Shared CHANGE CHANGE SAME CHANGE CHANGE CHANGE CHANGE
VPS
cPanel
CHANGE CHANGE CHANGE SAME CHANGE CHANGE CHANGE
Semi-
Managed VPS
CHANGE CHANGE CHANGE CHANGE SAME CHANGE CHANGE
Linux
Dedi
CHANGE CHANGE CHANGE CHANGE CHANGE MAYBE CHANGE
Windows
Dedi
CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE MAYBE