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How do I log into the Web Host Manager? (WHM)

When you signed up for web hosting, the link to your WHM login page, and your username and password were emailed to you. If you would like your welcome email resent again, which contains your login details, please contact HostGator support and we will be glad to resend that to you.

How to login to WHM

There are a few ways to log into WHM. The best way depends on if your domain name has propagated yet.

If you recently purchased a new account with HostGator or have run out of bandwidth, you will type the following information into the address bar of your browser:

http://yourIPaddress/whm

(Example: http://1.2.3.4/whm)

If the domain name is already propagated, then you can use the domain name to log into WHM. Here is an example:

http://www.yourdomainname.com/whm

or

http://whm.yourdomainname.com/

Use your domain name instead of yourdomainname.com used in the example.

The username and password needed can be found in your welcome email. If you do NOT have the correct login, please contact HostGator via phone, live chat, or email sales@hostgator.com for help.

Why does one work and the others do not?

There are a couple reasons for that. If the versions with your domain do not work, and the IP version does, then your domain has probably not propagated yet. If you can access it at whm.yourdomain.com but not the others, then the port for WHM is blocked by your ISP, router or company (if accessing the internet from your corporate offices). Accessing WHM via whm.yourdomain.com forces it to use port 80, which is the same port regular web pages use.


PleskWHM is the control panel for administering a server, and allows you to create and manage cPanels, and set certain global settings that apply to all the accounts, or the server.

WHM is available on most of our Linux hosting plans, including Reseller Hosting, VPS and Linux Dedicated Servers.

Article Comments

Aotasi Patea
Please refer error message below:
What does it mean and where do I go to fix it?
Thanks
AP

Create a new Account

Account Creation Status: failed (Sorry, a DNS entry for internetmarketingintuition.com already exists, please delete it first (from all servers in the dns cluster) )
Sorry, a DNS entry for internetmarketingintuition.com already exists, please delete it first (from all servers in the dns cluster)

HostGator
This means you must make sure that domain does not already exist as an addon domain. If it does, you must delete it from that cPanel, first.

If it is NOT already hosted as an addon domain (or its own cPanel), then you need to remove the existing DNS entry.

To do that, login to WHM and go to "Delete a DNS Zone" on the left hand menu. Once there, select the domain name you are trying to add, and then click the Delete button.

Now, try creating your new account.

Alanna Kvale
Trying to log into WHM, using user name and password from the welcome email, but can't log in; it just keeps bringing up the sign in window over and over. What do I do now? I need to make changes on my website. Thanks.

HostGator
Please contact us via phone or live chat for immediate assistance.

HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

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