Tell Me about the Business Hosting Plan

The Business plan is our complete e-commerce solution for Shared web hosting.

The Business plan is a more powerful version of our Baby plan, built for small businesses. Though our Baby plan offers unlimited disk space, bandwidth and hosting as well, the Business plan has something special to set it apart.

The Business plan can support hosting for unlimited domains, and it includes more e-commerce features than a Baby plan, like a private SSL and a toll-free support number of your own, making it the perfect solution for creating an online store.

The Business plan includes:


Free Positive SSL Certificate

All Linux Business Hosting and Windows Enterprise Hosting Packages include a Positive SSL Certificate provided by Comodo which is free when requested yearly. To install your free SSL Certificate, please follow the directions in the article below and select the Positive SSL:

You may request your free SSL for multiple years, to avoid needing to renew it, for an additional fee:


Free Positive SSL
Price (1 year)
Free
Price (2 year)
$45
Price (3 year)
$90

Upgrade

If you have a Hatchling, Baby, or Personal Plan, you may upgrade your account to take advantage of the Free Private SSL Certificate by using our Upgrade Form. Once your account has been upgraded, please follow the above instructions to then get your FREE private SSL.

Once you've purchased a Business plan, you can order the Positive SSL certificate directly from your Billing Portal at no charge. See the following article for step by step directions:

You may keep the SSL as long as you are hosting with HostGator; however, like all SSL certificates, the SSL must be renewed every year from the SSL Certificates icon in the Hosting tab of your Billing Portal.

Free Toll Free Number

The Business plan also includes a free toll-free number, courtesy of our partnership with  VOIPo. Though HostGator has a partnership with VOIPo, there is no need to contact VOIPo to order the free toll-free number.

Please note: The HostGator Links section only appears if you are on the Business plan and using the HG cPanel style. To change the style of your cPanel, simply navigate to the Preferences section and click the Change Style icon.

How to Order

Your toll-free number can be requested directly from cPanel:

Note: At this time you must use the HostGator X3 cPanel theme to order your 800 number. To switch to the X3 theme from Paper Lantern:

  1. Click your cPanel username in the top right corner.
  2. Click Change Style.
  3. Next to X3 Hostgator Theme, click Apply.

After your number has been ordered, you may switch back to the Paper Lantern theme.

  1. In the the HostGator Links section, click the Account Addons icon.
  2. From the list of HostGator addons, click Free Toll-free Number.
  3. On the next page, click Sign up now!
  4. You will be taken to the VOIPo registration page to complete your order.

How the Toll-Free Number Works

The toll-free number is a call forwarding only service and does not require any equipment or additional setup. To use the toll-free number, you will need to provide an existing US or Canada based phone number where VOIPo can forward your calls. The toll-free number cannot forward to international numbers or to your computer.

You can change the number to which calls are forwarded at any time and view call history from within the control panel provided by VOIPo. The information for the VOIPo control panel will be provided shortly after signing up for the service.

The toll-free service does NOT offer voicemail or any other features normally offered with residential services, nor does it offer features such as faxing, PBX extensions, etc. The service only forwards callers to whichever number is provided by you.

Billing and Usage

There is no charge for the actual toll-free number; however, after the first 100 minutes each month, you will be invoiced 4.9 cents per minute directly by VOIPo via email. VOIPo has a seven day period for invoices to be paid online.

VOIPo will only bill for the minutes used over the first 100 minutes for the calendar month and do not separately bill for incoming and outgoing calls. This means that regardless of when you activate your service, you have 100 minutes for the month.

Receiving Calls

The toll-free number can only receive calls from the U.S. by default. If you are wanting to enable calls from Canada, you can change the option in your VOIPo control panel. Please keep in mind that once activated, any calls received from Canada will be billed 6.9 cents per minute and are not included in the free first 100 minutes of your plan.

Please note: If you receive calls from the US, but the forwarding number is set to forward to a Canadian number, that is fine. It's still considered a US call. Usage is billed based on where the incoming call originates.

Disconnection

The toll-free numbers that are issued must be called at least once every 30 days. Toll-free numbers with no calls in a 30 day period will be considered inactive and will be disconnected.

If you cancel your hosting package with HostGator or switch to a plan other than the Business plan, your toll-free number will be disconnected unless you contact VOIPo and make arrangements to continue service with them prior to the HostGator cancellation.

If you wish to have your number reactivated after it has been disconnected, please contact billing@voipo.com to have your eligibility reviewed and to have a new number issued. Unfortunately, once a number has been disconnected, you cannot retrieve it.