HostGator.com » Support Portal

I have purchased a SSL from you now how do I use it?

Once the SSL you have purchased is installed, simply upload files and pages as you normally would.

If your site was http://www.hostgator.com, to use the SSL you would add a "s" to the http. The link would now become https://www.hostgator.com and load securely.

But my site still says http?

Your home page should always be http. You only want to use https for your online forms and places where protected information needs to be sent over the internet. So, for those pages, just use https in the link name.
(For example: on the home page, link to "https://domain.com/contact.html".)

You can alternatively create .htaccess rewrite rules to force your home page to use https. (Relative links, like "contact.html" will thus use https; however, absolute links like "http://domain.com/contact.html" will force http instead of https.) Here is a site offering you the codes:
Force https for your home page.


Article Comments

Samantha
I purchased and installed an SSL from Host Gator, but the website isn't reading https:// - it's still reading http://

Is there some step other step I need to take?

HostGator
The site will not automatically load via encrypted connections (securely).

Let's say, you are linking to a form where your visitor will enter private information (e.g. credit card details). Though your main website may use normal http protocol, the form needs the secure https protocol. The best tactic is to use https in your link to the form. When the link is clicked, the connection is changed to a secure connection.

If you still want your main page to load with https, you will need an Apache mod_rewrite code. Here is a site which helps you with the code. http://webstarthelp.com/secure_socket_layers.html

Peter Montgomery
Hi,
I have just set up hosting with hostgator with the business plan that includes FREE Dedicated SSL & IP . My web guy's saying it needs to be set up so he can move forward.

How do I, (Does he) set up the SSL certificate.

Thanks heaps

HostGator
Simply submit this online form - https://secure.hostgator.com/free-ssl.php

If you have further questions, please call us or join our live chat.

HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.



Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

Post Comment