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Support Portal Home » SSL Certificates » SSL Setup & Use » How do I start using SSL with FTP?

How do I start using SSL with FTP?

These are two types of secure FTP.

SFTP is FTP using SSH.

SFTP is allowed on any server, and you can connect with PuTTY or WinSCP over port 2222 (port 22 for dedicated and VPS accounts).

Host: domain.com -or- server IP
Username: control panel user name
Password: control panel password
Port: 2222 -or- 22 (depends on type of hosting)

Note: This login requires your control panel user name and password. Other FTP logins you create will not suffice.

If you cannot connect, please contact HostGator via live chat, phone, or email support@hostgator.com to tell us.

FTPS is FTP over SSL or TLS.

FTPS is allowed on dedicated and VPS servers only. Please submit a ticket to support@hostgator.com requesting "enable TLS for FTP".

Host: domain.com -or- server IP
Username: control panel user name
Password: control panel password
Port: 990

Note: This login requires your control panel user name and password. Other FTP logins you create will not suffice.

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Article Comments

Vince
SFTP can be used on the cPanel account name, the very first FTP user already setup with your hosting account. Addon FTP accounts cannot use SFTP, only FTP.
Posted: April 28, 2011
HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

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Posted: December 13, 2011 (Global Reply)
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