How Do I Start Using SSL with FTP?

These are two types of secure FTP.

SFTP

SFTP is FTP Using SSH. SFTP is allowed on any server, and you can connect with PuTTY or WinSCP over port 2222 (port 22 for Dedicated and VPS accounts).

Host: domain.com or server IP
Username: control panel user name
Password: control panel password
Port: 2222 or 22 (depends on type of hosting)

This login requires your control panel user name and password. Other FTP logins you create will not suffice.

If you cannot connect, please contact us via phone or Live Chat to tell us.

FTPS

FTPS is FTP Over SSL or TLS.

FTPS is allowed on Dedicated and VPS servers only. Please contact us via phone or Live Chat requesting that we "enable TLS for FTP."
Host: domain.com or server IP
Username: control panel user name
Password: control panel password
Port: 990

This login requires your control panel user name and password. Other FTP logins you create will not suffice.