How to Obtain Additional Support for WordPress

WordPress is an open source project, which means it is developed by a community of developers worldwide and available to use at no cost. Everything, from the documentation to the code itself, was created by and for the community.

The WordPress community provides extensive documentation and support via their website: WordPress.org. There are also thousands of independent sites that provide information, plugins, themes, tips, tricks, etc. for working with WordPress.

WordPress Websites

WordPress.org is the official website for the WordPress script which provides comprehensive documentation and support forums to ask questions and find answers. When you are experiencing issues with WordPress, this should be your first stop for support since common problems and their solutions are typically posted on this website.

The WordPress community offers several resources where you can pose or research your questions:

Plugin or Theme Developer's Official Website

As you work with WordPress, you may add plugins and themes to your website. When you are having an issue with a particular plugin or theme, it is usually best to contact the creator of that particular item.

In your WordPress Dashboard where themes and plugins are listed, there is typically a link to an official website if one exists. You can also locate this information on WordPress.org under the Extend menu or by performing a search.

Search Engine

Having an issue or wanting to do something specific in WordPress? With over 25 million websites powered by WordPress, chances are that someone else has encountered something similar, and they may have posted the solution online. Frequently you can utilize search engines to locate whatever you may need concerning WordPress.

HostGator WordPress Videos

HostGator has created animated tutorials on how to use WordPress. You can find them in our Support Portal.

HostGator Support

You can also visit our Knowledge Base for articles on common issues or tasks in WordPress.