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How to Use Web FTP / browser-based FTP

How to use browser-based FTP (also known as WebFTP) on your Windows PC:

Open My Computer (do NOT open Internet Explorer).

Input one of the following URLs into your Address Bar, replacing the credentials listed with your account information:
ftp://username:password@serverIPaddress/
- or -
ftp://username:password@domain.com/

*NOTE*: This will not work with additionally created FTP accounts or addon domain FTP accounts, as your computer will not accept two @ symbols in the URL. You must replace the @ in your username with "\40". So, the resulting URL will look like ftp://username\40domain.com:password@serverIPaddress/

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Article Comments

Eric Milgate
(do NOT open Internet Explorer). What are the options ie firefox?
Posted: February 16, 2010
HostGator
Do not open Firefox either. Browsers are not designed for FTP. You should use FileZilla or another FTP program.

However, here I am explaining how to use your Windows Explorer (your My Computer icon) for quick and easy access to your website files. This is much like Web Dav. The trick is to not use Internet Explorer (a browser); instead, use Windows Explorer (not a browser).
Posted: February 16, 2010
Rafael
I add a domain, but i can´t acess ftp of my new Domain, only the old domain
Posted: September 29, 2010
HostGator
Typically, all you need to do is access the old domain and look inside public_html for the new domain's document root folder.
Posted: September 30, 2010
Lucky Balaraman
Good article. The method works like a charm!
Posted: October 13, 2011
Steve
I finally realized to use "username@domain" for username and not simply "username" for the login. Then it worked.
Posted: March 24, 2012
HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.

Posted: December 13, 2011 (Global Reply)
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