HostGator.com » Support Portal

Sorry I can't send to some1@gmail.com. Is some1@gmail.com on this server?

When you set up our formmail script, you might get an error message stating, "Sorry I can't send to name@domain.com. Is name@domain.com on this server?" Unfortunately, this is not clear on how to resolve the error.

The solution is for the owner to code the script to use a local email to receive all the posts. The error should say, "Please use an email address which is hosted on this server."


Article Comments

Matt
I would like to change the expressions FormMail uses to validate the recipient field. In Matt Wright's docs he explains how to do this, but I can't edit the .cgi file because I can't access my cgi-sys folder.
How do I access this folder/file, or is there a way I can get a copy of the FormMail.cgi to put it in cgi-bin so I can access it?

Thanks

HostGator
I apologize, but you will not be able to change that script.

Even HostGator is unable to change the script. If we find a way to change the message, I will let you know.

John
Check your script for the correct email address. I was receiving the same response. "Sorry I can't send to some1@gmail.com. Is some1@gmail.com on this server?", and re-checked my script and had entered an incorrect character.

HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.



Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

Post Comment