What is the default address?
It is a catchall mailbox that receives all emails written to a non-existing name @ your domain.
Why is this disabled?
The Default Address is disabled by default due to the high possibility of it being misconfigured which can result in your default address becoming flooded with spam emails.
How do I enable it?
Please contact HostGator via phone or live chat and ask for your "catchall email to be enabled."
Once enabled, what do I do?
Login to cPanel and click the "Default Address" icon. Go through the drop down and make sure every domain's Current Setting is ":fail: No Such User Here".
If the settings are wrong, or you are not sure, follow these steps.
- Select the first domain name in the drop-down.
- Choose "Discard with error to sender (at SMTP time)".
- Set the "Failure Message (seen by sender):" to No such person at this address.
- Click the Change button.
- Repeat for every name in the drop-down.
This will prevent your account from filling up with unnoticed spam.
If you want to set it up so that it allows all misrouted or misaddressed emails to be sent to a particular email address, rather than bouncing, then please follow the directions in our article Catchall email address, how to set.
