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What security measures are used to protect my server?

We are protected from hackers and DDoS attack (UDP flood).

We have an extensive custom firewall rule and large mod_security rulesets protecting our servers. If we do experience heavy flooding, we have our datacenter enable network level flood protection. Our datacenters are all highly secure facilities with restricted access.

Our other security methods and precautions are confidential.

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Article Comments

Kunle
Is the protection against DDoS applicable to dedicated servers or shared?
Posted: July 14, 2010
HostGator
This applies to all shared and dedicated plans, as well as all managed and unmanaged hosting plans with HostGator.
Posted: July 14, 2010
dosghost
so then i wont suffer any down time ? and if i do what compensation will i receive ?
Posted: November 7, 2010
HostGator
We have specific rules about downtime and compensation, but you must read the TOS to find the current details.

http://www.hostgator.com/tos.shtml
Posted: November 12, 2010
Daniel
I Have been getting tham all day its just a shame they make the server go busy the guys that do this are about 10yrs old and need to grow up. is there anyway of finding there ip and banning them from doing this?
Posted: November 12, 2010
HostGator
If you have a problem with public visitors, I suggest going to your cPanel > Latest Visitors and getting the IP. Then you can go to your cPanel > IP Deny Manager and blacklist their IP.
Posted: November 15, 2010
HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.

Posted: December 13, 2011 (Global Reply)
Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

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