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How to handle the Google Attack Page

When you see the dreaded Google attack site warning, you should immediately email security@hostgator.com. Be sure to include your domain name because we will need to locate the virus that caused the issue and take steps to secure your account.

Reported Attack Site!

Note: This will only happen in Firefox because Mozilla has a relationship with Google. Google cannot actually change your website.

Once the account has been cleaned and secured, please request a delisting through your Google Webmaster account. This is not something that HostGator can do for you. The excerpt below was copied from Google, and gives you step by step instructions to request a delisting.

http://www.google.com/support/webmasters/bin/answer.py?answer=45432

Once you have reviewed your site and are sure it is clean, you can can submit a request for review. Note, you will need to verify site ownership before you can request a site review.

  1. Sign in to Webmaster Tools with your Google account.
  2. On the Dashboard, select the site you want.
  3. On the Overview page, click Request a review and follow the instructions.

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Article Comments

iubirecainfilmee
i dont have google account .. google advards .. i dont know how is that attack and .. can help me to remove?
Posted: July 12, 2009
HostGator
Someone may have incorrectly reported your site as malicious.

Please email security@hostgator.com for our help.
Posted: July 13, 2009
Tinh
How do you handle with DDos? Do you blame client and suspend their account instead of exploring root cause and protect your client?
Posted: August 7, 2009
HostGator
The answers to your questions are found in the Related Article, "What security measures are used to protect my server?"

Of course, we do NOT immediately blame clients for DDoS.
Posted: August 11, 2009
James
Are there any extra steps I can take to protect my site from being hacked, from being taken over and turned into a malicious site or attack site?
Posted: September 4, 2009
HostGator
Please see the related article, "How can I prevent hacking?".

http://support.hostgator.com/articles/how-can-i-prevent-hacking
Posted: September 4, 2009
If you have read our knowledge base and still have questions or need more information, please contact us via phone or live chat for immediate assistance.

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