Browse by Topic Pre-Sales & Policies Hosting Guide cPanel WebHost Manager (WHM) Plesk SSL Certificates Specialized Help Affiliates Helpful Resources Account Addons Billing System HostGator Blog HostGator Forums Video Tutorials Contact Us Interact and Engage

HostGator.com » Support Portal

[?]
Support Portal Home » Pre-Sales & Policies » Payment & Fees » What forms of payment do you accept?


What forms of payment do you accept?

Does my method of payment work at HostGator?

We accept credit cards, PayPal, checks, money orders, cash, bank wires, and Western Union.

For information on how to pay, please read our article on How do I make a payment?

Payment Cards

MasterCard Visa Discover Network American ExpressJCB Diners Club International

Credit and Debit Cards

We currently accept any credit or debit card with a MasterCard, Visa, Discover Network, American Express, Diners Club International or JCB logo.

Electronic Cards

Some electronic cards may work, but others may not.

Prepaid and Gift Cards

Prepaid cards and gift cards (any cards that are temporary and without your personal information) may or may not be accepted.

Some prepaid card and gift card issuers allow you to register your card, typically through their website. In some cases, registering your card and entering your name and mailing address will cause the card to work. Information on how to register the card is usually listed on the back of the card or the packaging the card came in.

Overseas "Domestic Use Only" Cards

Some cards issued outside the United States marked for "domestic use only" or something similar probably won't work because those types of cards are typically not connected to the international payment network and only work locally.

Discover Alliances: BC Card & DinaCard

Discover Network has alliances with several card networks such as BC Card and DinaCard. If your card issuer allows international purchases over the internet, your card should work. Your card typically would have a Discover Network logo on the back indicating your card would be accepted as a Discover Network card in the U.S.

Verified by Visa or MasterCard Secure Code

Some card issuers require that you use your MasterCard Secure Code or Verified by Visa to complete an online payment. For instructions on how to complete your payment this way, please read our article: Cannot pay? Try MasterCard SecureCode or Verified by Visa

PayPal

PayPal

Must be a verified PayPal account. Only PayPal, no other sites like Moneybookers, WebMoney, or AlertPay.

Compte-Bancaire Aurora CB Cofidis Cofinoga Postepay Solo Direct Debit EC Giropay Bank

Depending on what payment options PayPal offers in your country, you may be able to pay by regional payment methods when paying via PayPal. Regional payment methods may not be available in all countries. The PayPal website will list the payment methods available in your country on the payment page.

Check or Money Order (M.O.)

We accept personal checks or money orders. We will apply this payment to your account as soon as we receive it, but not earlier.

Please make the check or money order payable to "HostGator.com" and send via postal mail to:

HostGator.com
11251 Northwest Freeway, Suite 400
Houston, TX 77092

Checks must be in U.S. Dollars and drawn from a U.S. Bank.

Cash

It is never a good idea to send cash through postal mail. However, if we receive your payment we will apply it to the account indicated.

Western Union or Bank Wire

Western Union Bank

We accept payments via Western Union and bank wire. Please read the related articles for details:

Related Articles

Was this article helpful to you?

Article Comments

adeyemoadedamola
how do you receive the cheque?
Posted: October 12, 2009
HostGator
You may mail the check to our main office.

HostGator.com LLC
11251 Northwest Freeway, Suite 400
Houston, TX 77092
Posted: October 12, 2009
Actual customer
I Already have an account with you I need a 2 second domain name and I would like to pay with paypal, how can I do it?
Posted: October 13, 2009
HostGator
The answer depends on what you are trying to accomplish, so please contact us via phone or live chat.

In general, the first step is register a new domain name. Second, you must upgrade if you have a Hatchling account. Next, create an addon domain for your newly registered domain name. Finally, point the DNS of your domain name to your HostGator server.

These details can be found by searching "General Info & Getting Started Page".

http://www.hostgator.com/gettingstarted.shtml
Posted: October 14, 2009
Walter Tigre
I have buy a dedicated server but i have a error:
Your order cannot be processed at this time. Your credit card was not accepted. Please try again later.

I have tried some times and with different valid credit car but i have the same error

I am new customer

please help me i need buy a server
Posted: December 1, 2009
HostGator
Please read the related article "I cannot signup online, or I cannot create a new account."

http://support.hostgator.com/articles/billing/i-cannot-signup-online-or-i-cannot-create-a-new-account
Posted: December 2, 2009
george
Hi do you accept visa electron? i see that you wrote that you accept "MasterCard, Visa, American Express", but someone told me that they could not pay with visa electron.
Posted: March 22, 2010
HostGator
I have never seen one successfully work. I have tried it for recurring and one-time payments in the past, and it was rejected. However, that could be a coincidence that the couple I tried had other problems, like lack of funds.
Posted: March 22, 2010
Rahim
I have a Debit Card with Maestro logo, can I pay by this also want to know, can I register the domains with you? and host them as well?
Posted: September 6, 2010
HostGator
Maestro is not exactly the same as MasterCard. The only way to know is try it and tell us if it works.
Posted: September 6, 2010
Coulee
Hello,
I purchased a pre-paid Visa Gift Card (Vanilla). When I first attempted to submit payment to HostGgator, the card was refused.

I logged onto vanillavisa(dot)com, and "registered" my prepaid credit card by entering my zip-code. I then reattempted the purchase an it went through perfectly. I hope this helps others if they have run into similar problems.
Posted: August 28, 2011
odedhino
I have a problem at the time of registrsi my data, but after I use the LiveChat service on HostGator they debuted new I was satisfied with the service that is always ready and fast ....
Posted: December 13, 2011
Brian
If I use a reseller account can I ask for payments in pounds? GBP
Posted: December 29, 2011
HostGator
As a reseller, you can request that your customers pay you any way you want. We only ask that you pay HostGator using one of the methods listed above. So you can use GBP and any forms of payment you like with your customers.
Posted: December 29, 2011
P. Singh
I'm having SBI Debit Card (Not Visa and Mastercard), in India how can I pay
Posted: January 18, 2012
HostGator
If you are referring to the State Bank of India ATM-cum-Debit Card, that appears to be an ATM/debit card only. According to the State Bank of India's website, you can contact them to add Verified by Visa or MasterCard Secure Code to your existing debit card. This should allow you to pay with your debit card by following the directions above for "Verified by Visa or MasterCard Secure Code."

https://www.onlinesbi.com/atm_cum_debitcard.html

Alternately, you can pay by PayPal, Western Union or bank wire.
Posted: January 19, 2012
HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.

Posted: December 13, 2011 (Global Reply)
Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

Post Comment