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Support Portal Home » Pre-Sales & Policies » How much traffic can I have?

How much traffic can I have?

We do not have a limit to the number of visitors. However, there is a physical limit our network can handle.

There is no way to determine the maximum number of visitors your site can sustain. Each site is different and the amount of traffic you can handle will depend on the resources each visitor is using.  A very efficiently coded website that uses few resources per visitor would allow a large number of visitors to visit your site at the same time, while a poorly or inefficiently coded website may become a resource hog with only a few visitors on simultaneously.  How many visitors your site can handle is largely determined by how your site is coded.

If you are using a content management system (CMS), you may want to utilize some of the tips in the following articles to increase the number of visitors your site can handle.

You can view your site statistics, like the number of visitors and which browser they use. Your cPanel includes a statistics program called AWStats.

What about huge and unexpected spikes in traffic?

Basically, if you spike the server too hard or for too long, you can be suspended for taking the resources from your fellow shared server users. If you don't want this to happen, you need to move to a dedicated server.

If I need to handle more traffic, what should I do?

Shared, reseller, and VPS all handle the same amount of traffic. My best recommendation is to upgrade to a dedicated server, or a more powerful dedicated server.

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Article Comments

Fauzan
my old hosting using ulimited bandwidth. but after my blog traffic more than their 3000 visitor in a day, they turned off my website.
whether the HostGator will not happen like that if I use shared hosting, sorry for my bad english
Posted: August 29, 2009
HostGator
We do not have a limit to the number of visitors. However, there is a physical limit our network can handle.

If you bring so many visitors that it crashes our shared server, we will recommend you to a dedicated server.
Posted: September 1, 2009
Paulo
I'm planning to buy a plan with you to use moodle for a local school, it will probably have around 300 users accessing at the same time, what would you recommend in this case?
Posted: October 2, 2009
HostGator
Our shared hosting should easily handle that kind of traffic.

The answer really depends on the resources used by your script and users. Again, you are asking for very little now, but if you later outgrow the resources of our shared server policy, you will have to upgrade to a dedicated server.
Posted: October 2, 2009
Lola
how many users is the estimated limit (at the same time using sitebuilder) for tha Aluminum reseller plan?
Posted: October 14, 2009
HostGator
I cannot estimate the limit for you, as this depends on the exact instant they click a link and what resources they are using.

However, 25 simultaneous connections should allow 300-400 users with minimal conflict.
Posted: October 15, 2009
Will
I currently have a website doing around 35k page views a day. What HostGator Package would you recommend would be good for my site?
Posted: March 19, 2010
HostGator
There is no way for me to know how much resources you will need, but I recommend you start with any of our cheapest plans.

If your traffic becomes too much for a shared server, we will recommend you move to a dedicated.
Posted: March 19, 2010
Kenron Lim
Is that moving website from shared server to VPS will cause downtime? If yes, how long it take? After paying VPS cost, is that moving website to VPS is free service by hostgator?
Posted: October 26, 2010
HostGator
There doesn't need to be any downtime. Read more at http://www.hostgator.com/moving.shtml

If you purchase a VPS with cPanel and it cost more than your previous shared plan, then we will offer an unlimited number of free content transfers for the first 30 days.
Posted: October 28, 2010
Jean22
Are you able to handle huge and unexpected spikes in traffic?
If so, what is your business practice for working with clients to compensate you for this?
Posted: November 24, 2010
HostGator
I recommend you read the Terms of Service; it explains this very well.

Basically, if you spike the server too hard or for too long, you will be suspended for taking the resources from your fellow shared server users. If you don't want this to happen, you need to move to a Dedicated server.
Posted: November 30, 2010
HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.

Posted: December 13, 2011 (Global Reply)
Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

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