If your previous hosting company uses cPanel and you are transferring to a HostGator account with cPanel, then we can migrate your current email boxes and messages.
If your previous hosting company did NOT use cPanel we recommend you archive your old emails and create new mail boxes with the same names in the cPanel of your new HostGator package.
If you are transferring to HostGator from a non-cPanel account we cannot guarantee that we can transfer your email. For more information, see:
Transferring Email from non-cPanel Web Hosts
HostGator servers that come with or have the option to install cPanel:
- Shared Hosting (Hatchling, Baby, Business)
- Reseller Hosting (Aluminum through Diamond)
- VPS Hosting(Levels 1000 through 8000)
- Linux Dedicated Servers
HostGator servers that come with Plesk:
- Windows Shared Hosting (Personal and Enterprise)
- Windows Dedicated Servers
How can I archive my emails?
The fastest method is to setup a POP3 connection via Outlook or another mail client. POP3 connections are designed to save every email received to your computer (and can also be set to save copies on your server.)
For more information, see:
How and when should I set up my email at HostGator when transferring?
If your previous hosting company uses cPanel and your HostGator hosting account has cPanel, and we are migrating your website and email for you, then the accounts and email will be configured for you.
If your previous host does not use cPanel, then you will need to create the new email accounts in your new HostGator cPanel.
We recommended that you set up your new email accounts as soon as you can login to your HostGator cPanel. This article will show you how:
Be sure that all email accounts are created prior to changing nameservers or DNS. Failure to do so may result in lost, "bounced", or unreceived emails.