Here are the rules for your hosting user name and password.
Username must be alphanumeric and start with a lowercase letter.
Min length: 3. Max length: 8
IMPORTANT: Username may not contain hyphens or spaces!
Password must be between 3 and 15 alphanumeric characters starting with a lowercase letter.
Note: The underscore and dash characters are acceptable.
IMPORTANT: The password cannot contain any part of the username!
Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.
Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.
