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Support Portal Home » Pre-Sales & Policies » Security & Abuse » Where can I report abuse and or spamming?


Where can I report abuse and or spamming?

Abuse, Spamming, Phishing & Hacking

To report any abusive site or activity, please email security@hostgator.com and our security team will investigate the site or activity accordingly. Please note that we may not be able to provide you with specific updates regarding your report due to privacy reasons.

Copyright Infringement

Reporting copyright infringement? Please follow these steps.

My Site Was Hacked!

If your site was hacked, please follow these steps.

NOTICE: Please do NOT report abuse here, in the comments. All reports must be emailed directly to security@hostgator.com

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Article Comments

Brandy J. Ford
I am getting a continuous daily amount of spam and was wondering how Hostgator can help with this. It didn't start until I moved my URL hosting over to Hostgator.
Thank you,

Brandy
Posted: October 26, 2009
HostGator
We offer SpamAssassin to combat unwanted emails.

Please read the related article.
Posted: October 26, 2009
HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.

Posted: December 13, 2011 (Global Reply)
Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

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