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Scheduled Backups

Shared and Reseller:

You may create manual backups, such as the full backup. You cannot schedule backups. We do not supply a script which can backup your data, nor can we help you use such a script.

Linux Dedicated and VPS with cPanel:

You can create a scheduled backup in your WHM. Go to WHM and click the Configure Backup link.

Windows Dedicated and VPS with Plesk 10:

You can create a scheduled backup in Plesk. Go to Home > Websites & Domains and click the Backup Manager link, then the Scheduled Backup Settings icon.

Plesk 9:

You can create a scheduled backup in Plesk. Go to Server Management > Tools & Utilities and click the Backup Manager link, then the Scheduled Backup Settings icon.

HostGator Backup System

Please remember that our backups are intended for emergency situations. You should not rely on our backups as the only copy of your content.

Accounts found to be exceeding the 100,000 inode limit will automatically be removed from our backup system to avoid over-usage.

Any shared account using more than 20 gigs of disk space will be removed from our off site weekly backup, with the the exception of databases continuing to be backed up.

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Article Comments

Raman
Does this mean that I cannot create a script of my own and run with cron to make my own backups automatically in a shared account?
If yes, then does this policy also bars plugins like wordpress db backup or wordpress backup that generate wordpress backups automatically?
Posted: October 4, 2010
HostGator
No, you may create and use a backup script if you know how. The reason we discourage using a backup script with a cron job on a shared server is because it is too easy to violate the TOS that way.

- Must not run the cron more often than every 15 minutes.
- Must not create backups of backups.

So, if you are very careful to remove previous backups before the cron runs, and it doesn't run too often, then you should be good.
Posted: October 4, 2010
HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.

Posted: December 13, 2011 (Global Reply)
Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

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