I pay using a PayPal subscription. Why am I being contacted to pay?

PayPal subscriptions will pay on the same day of each month. If your HostGator invoice was due on the 1st of every month and you subscribed on the 11th, then your invoice would be 10 days late every month.

We have no way to edit the date we take your PayPal subscription or the amount of the payment that you make. If you have a PayPal subscription that is paying your invoice late and you are receiving email notifications about invoice payments, you have two options to correct this situation.

Option One

Note the day that your invoice is due so that you can login to gbclient.hostgator.com on that day and create a new PayPal subscription. Make sure that you cancel your old PayPal subscription so that you do not pay us twice in one month.

Option Two

Log in at gbclient.hostgator.com and pay the invoice that is due using a one time payment instead of subscribing again. This will put you always one month ahead, and when your late subscription payment kicks in, you will not be late since you are already a month ahead.

How to Unsubscribe your PayPal

We are unable to cancel any PayPal subscriptions for you. Please follow the steps below:

1. Login at paypal.com (HostGator cannot provide this login)
2. Click the My Account tab.
3. Click the History subtab.
4. Click More filters, select Subscriptions and agreements, and then click Subscriptions. [View Screenshot]
5. Change the date back to the year the subscription was created, and then click Show. [View Screenshot]
6. Click Details next to the subscription.
7. At the bottom of this page, click Cancel Subscription.
8. On the confirmation page, click Cancel Subscription again.

Paypal recently updated their site, and there are now 2 more options to canceling your payment subscriptions:

1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click My Preapproved Payments in the Financial Information column.
4. Click View the Agreement next to the merchant agreement you want to cancel.
5. Click Cancel or Cancel automatic billing and follow the instructions.

Or

1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click My money.
4. Click Update in the My preapproved payments section.
5. Click Cancel or Cancel automatic billing and follow the instructions.