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How do I renew my hosting?

Your hosting plan will automatically renew every billing cycle (normally month-to-month).

To ensure renewal, all you need to do is pay for the hosting starting when your invoice is created (5 days before the due date) and within the 10 day grace period (5 days after the due date). If you have been with HostGator for more than 90 days, you may also overpay your invoice; the excessive amount will be applied to your future invoices (just like paying in advance).

You can view and pay your invoices in our billing center at http://gbclient.hostgator.com. For more specific instructions, please read our related articles linked below.


Article Comments

alec
What is the URL where one enters payment for renewing? We got an "invoice due" email with a link. But for security purposes, we do not click on links requesting payment. So, we did a search on google on how to renew and got this Q&A page.

"All you need to do is pay for the hosting when your invoice is due" is not very useful information. We know that, we just want to know how to pay it.


HostGator
You need to read the related article "How do I make a payment?"

The URL is hostgator.com/billing - further details are in the related article.

Diana
Is there any possibility of paying for an entire year (or more) with one single payment? The thing is, I travel a lot and don't knowwhether I'll be there to pay my invoice or not when it is due. Also, I would prefer a single payment from the credit card instead of paying small amounts monthly.

HostGator
Yes, please read the related article "How to change billing cycles, I want to pay in advance".

JG
My annual account is due in less than 30 days. I have no invoices due and have not renewed yet. When will that invoice become available to be paid? Do you send an email reminder that an invoice is coming due?

HostGator
We will create the invoice 10 days before it is due. You will only get a reminder if you do not pay the invoice and the due date is getting closer.

You may email sales@hostgator.com today and ask for your invoice to appear early. I highly recommend this option, so you are sure to not forget, later.

Ernesto Barrenechea
My service finish tomorrow, but today I can't check my email and I can't enter to your live chat... I need to pay today for a new year service. What can I do?. This is URGENT.

HostGator
Call us using the number at the top of this page.

HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.



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