HostGator.com » Support Portal

How can I merge two billing accounts?

We can merge two billing accounts, so you can have one billing login for all your hosting packages.  We can even move only one package instead of the every package on a billing account.

  1. Simply email sales@hostgator.com or create a ticket to sales and specify the Primary Email Contact for the billing account where everything is moving to.
  2. Please also provide and make clear which email address is to be in control of the accounts once the merge is done.
  3. Then provide the Primary Email Contacts for the remaining accounts from where you want the data to be moved away.
  4. Please also include the Secret PIN or last 4 digits of the credit card or most recent PayPal transaction ID on each account. If you cannot, we will require you to verify that you are the owner of all the accounts in a follow-up email.
With that information, we can them merge the accounts. We will respond to the email/ticket once the accounts are merged.


Article Comments

Janice Herrick
I did not know that there will be a new GatorBill billing system. I have the "Baby" plan, and 2 websites. Why am I charged twice. Doesn't the plan cover multiple website?

HostGator
You should not be charged twice for one Baby plan. It is possible you are using a PayPal subscription and accidentally setup two subscriptions.

Otherwise, please contact us via email, phone or live chat for immediate assistance.

HostGator
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