GatorBill Welcome Email

The following are examples of welcome emails for each hosting plan as well as other notifications you will receive from HostGator's billing system, GB Client, when you purchase a new hosting plan.


Welcome Email

Our welcome email varies depending on the type of account you purchased from HostGator.

If you have lost your welcome email, you can have it re-sent by contacting us via phone or live chat; or you can submit a ticket to our Billing department with youru request.

Shared Account

Shared accounts (Hatchling, Baby or Business hosting plans) will receive an email similar to the following:

Hello Custom R Name,

Thank you for your order with HostGator.com!

You can login to our billing system at http://gbclient.hostgator.com/login, using the email address we sent this email to, and the password [billing password]

Shared Plan: Baby
Your Control Panel: https://gator0000.hostgator.com:2083
Username: usrnme
Domain:exampledomain.com
Password:p433w0rd
1st Nameserver:ns0001.hostgator.com
2nd Nameserver:ns0002.hostgator.com
Server IP: 50.12.345.678


If you have any questions or concerns, please don't hesitate to contact us via online chat or calling us at 1-866-96-GATOR or 713-574-5287. We are more than happy to assist you at anytime. Our associates are available 24 hours a day 7 days a week.

Reseller Account

Reseller accounts will receive an email similar to the following:

Hello Custom R Name,

Thank you for your order with HostGator.com!

You can login to our billing system at http://gbclient.hostgator.com/login, using the email address we sent this email to, and the password [billing password]
Reseller Plan: Gold

Your Control Panel: https://server.websitewelcome.com:2087
Your Domain: exampledomain.com
Your Username: usrnme
Your Password: p433w0rd
Your IP: 123.456.78.910
Your 1st Nameserver: ns1325.websitewelcome.com (019.876.54.321)
Your 2nd Nameserver: ns1326.websitewelcome.com (109.876.54.32)
Your nameservers that must be registered are:

ns1.hgkbteam.com (019.876.54.321)
ns2.hgkbteam.com (109.876.54.321)

For directions on how to register your name servers, please read:
http://www.hostgator.com/privatenameservers.html

Please read http://www.hostgator.com/resellerinfo.html for all the information needed to manage your account.

If you have any questions or concerns, please don't hesitate to contact us via online chat or calling us at 1-866-96-GATOR or 713-574-5287. We are more than happy to assist you at anytime. Our associates are available 24 hours a day 7 days a week.

VPS Account

VPS accounts will receive an email similar to the following:

Hello Custom R Name,

Thank you for your order with HostGator.com!

You can login to our billing system at http://gbclient.hostgator.com/login, using the email address we sent this email to, and the password [billing password]

Power Panel (VZ): https://50.12.345.67:4643/vz/cp
Your Domain: pre.exampledomain.com
Your Username: root
Your Password: r00tp433w0rd
Your site's IP address:
50.12.345.67

Since you have chosen to install cPanel on your server, your information is below:
WHM Address: http://50.12.345.67:2086
Username: root
Password: r00tp433w0rd
cPanel License ID: 4668313

Your nameservers that must be registered are:
ns1.evalgator.com (50.23.456.78)
ns2.evalgator.com (50.32.654.87)

For directions on how to register your nameservers (required), please read:
http://www.hostgator.com/privatenameservers.html

Dedicated Server

Dedicated Server accounts will receive an email similar to the following regardless of the type of dedicated server purchased (Linux or Windows):

Hello Custom R Name,

Thank you for your order with HostGator.com!

You can login to our billing system at http://gbclient.hostgator.com/login, using the email address we sent this email to, and the password [billing password]

Dedicated Plan: Linux Basic Dedicated

Your Control Panel: https://50.98.765.32:2087
Username: root
Password: d3dip433w0rd
Server IP:50.123.45.678


Invoice Generated Email

If an invoice has been generated, customers will receive the following email:

Hello Custom R Name,

This email is to notify you that an invoice has been created for your account at
HostGator.com, which is due on 05/29/2010.

The Invoice ID is 009334, and is due for the amount of 8.95 dollars.

If you have a credit card on file with us, this invoice will automatically be billed on 05/29/2010.

You may login anytime to make a manual payment at:
https://gbclient.hostgator.com/login/

We are available 24/7. If you have any questions, comments, or concerns, please do not hesitate to contact us.

Thank you,
HostGator.com Sales Team
Toll-free: 1-866-96-GATOR
International: 001-713-574-5287


Payment Due Email

If there is an outstanding invoice and payment is due or past due, the customer will receive the following email:

Dear Custom R Name,

Your invoice (100421) with HostGator is due.

To make a payment, please log in with your email address and password at
http://gbclient.hostgator.com/

Once logged in please click "Pay Bill Online" under Current Invoices. Or click "Make a Payment" on the left navigation bar. You may complete payment by Credit Card or Paypal on this page.

Once paid no further action is needed and your account will remain active.

We thank you for your continued business and assistance in helping us to get this resolved.
Feel free to contact us if you have any questions, comments, or concerns.

Best regards,
HostGator.com