Billing Portal - Make a Payment

The Make a Payment page enables you to make a one time payment for due invoices or to pre-pay invoices for any active package.

Note: Check out our WalkMe for making a payment, which guides you through making a payment with popups showing what to do every step of the way! Just click the following link to start:

How do I Make a Payment via Credit/Debit Card and PayPal?

MasterCard Visa Discover Network American ExpressJCB Diners Club International BC Card    PayPal 

Click Here for the New Portal Experience

  1. Log into your Client Area at https://portal.hostgator.com/
    • If you cannot remember your password, click on the Forgot Password link below the login area, then follow the instructions emailed to the primary email address on file.
  2. Select the Make a Payment icon in the Billing Tab.

  3. Select the invoice(s) you wish to pay. You can select all invoices in the Current Invoice section as demonstrated below.

    You can also choose to pre-pay for any active packages you have on your billing account by selecting the package under the "Pre-Pay Packages" section of the page. When selecting your package, you can choose the term in which you wish to pay all the way from 1 month up to 3 years.

    Note: If the package you wish to pre-pay has a currently due invoice, this invoice will automatically be selected and added to your subtotal, as illustrated above.
    You can review your Payment Total at the bottom of this page. It will include the number of selections you have made, along with any pre-payments you have chosen.

  4. Select the Pay Bill Now button.

    You will then be able to see a detailed list of all items included on your check out.

  5. After confirming that everything is satisfactory, you can select your Payment Method.

    If you wish to use a new credit card, you can do so by entering in the new credit card details.

    If you would like to save this card and enable it as the default card on your account, select the box next to the Set Default option, as shown below.

  6.  Select Pay Now!

    If you wish to use the already saved credit card on file, select the tab "Use Credit Card on File" and click the Pay Now! button after selecting the saved card you wish to use.

    If you wish to use PayPal, select the tab "Use PayPal" and select Pay Now! You will be asked for your PayPal information on the next screen.

Check or Money Orders

Checks must be in U.S. dollars and drawn from a U.S. bank. Please make the check or money order payable to "HostGator.com" and send via postal mail to:

HostGator.com
5005 Mitchelldale Street, Suite 100
Houston, TX 77092

Please also include your domain name on the check memo to help us locate your account.

Note: HostGator cannot credit or apply a payment to your account until the payment is received, deposited and cleared. Payments by check or money order sent via postal mail may therefore require more time to process.

Bank Wire

Another accepted method of payment is payment by bank wire. For more information on this method of payment, please see:

Switching Payment Methods

You are welcome to switch how you pay at any time. There is usually no need to contact HostGator. Please follow the instructions for a one-time payment using the new method. If you pay an invoice before we charge your credit card, then we will not charge your card automatically.

If you experience issues with payments, please contact HostGator support via phone or live chat support and we will be happy to assist you.