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How to access e-mail using webmail - Plesk 9

To access your mailbox through Webmail:

  1. Open a web browser, and type the URL: http://webmail.your-domain.com, where your-domain.com is the name of your domain. Press ENTER.
    http://webmail.domain.com
  2. A login screen will open. Type the full email address and password that you specified during creation of your mailbox and click Log in.

Normally, webmail is enabled, but it is possible for the account owner to disable webmail per domain name. To enable and disable webmail, follow these steps.

  1. Login to Plesk and go to the correct domain.
  2. Click Mail Accounts > Mail Settings.
  3. Select the checkbox for "Activate mail service on domain" to enable it. Uncheck the box to disable it.
Plesk Parallels Plesk Panel is a web hosting control panel that helps you manage your hosting account and assists you in creating web sites, managing e-mail addresses, & deploying applications to a server.

Plesk 10 is available on HostGator VPS, Windows Dedicated Servers, and Windows Shared Hosting.
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Article Comments

J
What if it's an addon domain. How would I go about accessing webmail for the addon domain, not the main domain?
Posted: July 26, 2009
HostGator
Addon domains use the exact same method. Just be sure your domain is registered and you point the nameservers to us.
Posted: July 27, 2009
Damo
I have add on domain and webmail.addondomain.com does not work for me. It is working fine for my main domain. Please advise what I am doing wrong...
Posted: August 24, 2010
HostGator
This article is for Windows Dedicated, not Linux Shared.

Instead, you will need to visit http://your-domain.com/webmail (where your-domain.com is the name of your domain).
Posted: August 24, 2010
HostGator
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Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.

Posted: December 13, 2011 (Global Reply)
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