How To Manage Email Accounts with Optimized WordPress

By default your Optimized WordPress account will not have any email accounts set up. This tutorial will walk you through how to create and manage email accounts for an Optimized WordPress hosting package.

The following topics will be covered:

Note: For additional information about Optimized WordPress and its other features, please refer to the following article:

Create a New Email Account

To create an email account for an OWP site:

  1. Log into your Billing Portal.
  2. Click the Hosting tab at the top of the page.
  3. Locate your Optimized WordPress package on this page.
  4. Click on the gear icon next to the WordPress install you wish to create email for, then click Email Accounts.
  5. From the new page, click Create a New Email Account.
  6. In the Email field, type the name you want and select the domain name from the adjacent drop-down menu.
    Note: The email name shadow is reserved and cannot be used for an email address.
  7. Leave Quota set to 0 for an unlimited mailbox size.
  8. In the Password fields, type the desired password twice.
    Note: You may optionally select the Generate Password tab to have a strong password generated for you.
  9. Click Create Account.

The same steps work for creating email accounts for your primary domain, addon domains and subdomains. You cannot create email accounts with a script or via SSH.

How to Access Webmail

There are multiple ways to access webmail for your Optimized WordPress account. To access webmail directly, you may navigate to the following address and log in with the full email address and password for the account you wish to check:

http://example.com/webmail
Note: Be sure to replace "example.com" with the URL for your Optimized WordPress installation.

To access your webmail via your billing portal:

  1. Log into your Billing Portal.
  2. Click the Hosting tab at the top of the page.
  3. Locate your Optimized WordPress package on this page.
  4. Click on the gear icon next to the WordPress install you wish to access webmail for, then click Email Accounts.
  5. Click the Webmail button next to email account you wish to access.

Change Email Password

To change the password for an Optimized WordPress email account:

  1. Log into your Billing Portal.
  2. Click the Hosting tab at the top of the page.
  3. Locate your Optimized WordPress package on this page.
  4. Click on the gear icon next to the WordPress install you wish to modify email for, then click Email Accounts.
  5. Click the gear icon to the right of the desired email account.
  6. Click the icon labeled Change Email Password.
  7. You may enter your own desired password, or click the Generate Password tab to automatically generate a secure password.
  8. Click the Change Password button.

Congratulations, you will now be able to access your email account with the new password set.

Change Email Quota

To adjust the quota for individual email accounts for an Optimized WordPress installation:

  1. Log into your Billing Portal.
  2. Click the Hosting tab at the top of the page.
  3. Locate your Optimized WordPress package on this page.
  4. Click on the gear icon next to the WordPress install you wish to modify email for, then click Email Accounts.
  5. Click the gear icon to the right of the desired email account.
  6. Click the icon labeled Change Email Quota.
  7. On the new screen, enter the desired quota for the email account, enter 0 for unlimited.
  8. Click the Change Quota button to complete the change.

Manage Spam

Each Optimized WordPress installation includes its own instance of a lite version of Spam Assassin. You will be able to enable or disable the filter, set the score level to filter spam at, and enable or disable auto delete.

These changes may only be made for whole Optimized WordPress Installations at a time. To change your Spam Assassin settings:

  1. Log into your Billing Portal.
  2. Click the Hosting tab at the top of the page.
  3. Locate your Optimized WordPress package on this page.
  4. Click on the gear icon next to the WordPress install you wish to modify email for, then click Email Accounts.
  5. Click the Manage Spam button.
  6. From this page, you can toggle the following options:
    • Enable or disable Spam Assassin filtering.
    • Set the aggressiveness of the filter by choosing a score. The lower the score, the greater the chance of filtering valid email.
    • Enable Spam Assassin to auto delete spam, permanently deleting spam rather than sending it to your spam folder.
  7. Once you have finished choosing your desired settings, please click the Save Changes button.

Delete Email Account

To remove an email account, and delete all of the email that the account contains:

  1. Log into your Billing Portal.
  2. Click the Hosting tab at the top of the page.
  3. Locate your Optimized WordPress package on this page.
  4. Click on the gear icon next to the WordPress install you wish to modify email for, then click Email Accounts.
  5. Click the gear icon to the right of the desired email account.
  6. Click the icon labeled Delete Email Account.
  7. Place a checkmark to grant permission to delete this email account, then click the Delete this Email Account button.