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How to log into cPanel

cPanel is used for managing your web hosting account and available on all HostGator Linux hosting plans, including Shared Hosting, Reseller Hosting, VPS and Linux Dedicated Servers.

Note: Depending on your operating system and web browser, your computer may display the login prompt slightly different that what is displayed in the video. Even though it looks a little different, it works the same way.

Please note that you only get one login per cPanel. If you create addon, parked and subdomains, then those domains do not have a separate cPanel nor a separate login. Hint: To login to the cPanel for your addon domain, just login to your main cPanel. It is all managed under one control panel.

If you recently purchased a new account with HostGator, you should type the following information into the address bar of your browser:

http://YourSitesIPAddress/cpanel

(Example: http://1.2.3.4/cpanel)

If your domain name is already pointing to HostGator, then you can use the domain name to log into cPanel. Here is an example:

http://www.yourdomainname.com/cpanel

or

http://cpanel.yourdomainname.com/

Use your domain name instead of yourdomainname.com used in the example.

Click here to read secure login to cPanel.

The username and password to log into cPanel can be found in your welcome email. If you do not have the correct login, please contact HostGator via phone, live chat, or email sales@hostgator.com for help.

Related Articles

cPanelcPanel is a popular web hosting control panel that helps you manage your hosting account and assists you in creating web sites, managing e-mail addresses, & installing applications to a server.

cPanel is available on all HostGator Linux hosting plans, including Shared Hosting, Reseller Hosting, VPS and Linux Dedicated Servers.
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Article Comments

Luis
I just created an account with the business package. How long after I create my account will it take for me to get my ip address?
Posted: October 1, 2009
HostGator
If you signed up with credit card, then you already paid and should have a welcome email within an hour.

If you signed up with the PayPal option, then you need to pay your invoice in our billing system. After you pay, the welcome email will arrive shortly.

If you have paid and waited more than an hour, please contact us to see what happened. (Hint: Sometimes our welcome email will deliver to your junk or spam folder.)
Posted: October 1, 2009
Rita Pepper
I cant find the email with the password for transfering files into my cpanel hopeing you can help Rita
Posted: November 14, 2009
HostGator
You may email us to request the welcome email, call us on the phone, or simply join live chat.
Posted: November 16, 2009
Carl Bengtsson
I cant access my control panel and I have recieved my welcome email with my password and username over an hour ago, what should I do?
Posted: November 18, 2009
HostGator
Time to call us or join live chat support. We are always there to help you, immediately.
Posted: November 18, 2009
Dany Fernandez
I'm trying to log in to my Cpanel and there's being more than 48 hours since I sign up with HostGator but still i can't acces. After I type my name and password Cpanel displays:
Login Attempt Failed!
Ii already try the diferent URL that you recommend, what else can i do?
Posted: December 6, 2009
HostGator
A common reason users cannot log-in is because you have yet to pay the first invoice.

Another reason can be that you selected an invalid username or password during sign-up.

Whatever the reason, we can help you. Call us or join our live chat.
Posted: December 8, 2009
Sean Brown
How can I access my cpanel through my works firewall
Posted: January 11, 2010
HostGator
Use these URLs to access your tools from behind almost any firewall (replace yourdomain.com with your actual domain name):

cpanel.yourdomain.com
whm.yourdomain.com
webmail.yourdomain.com

These all permit access via port 80, which is allowed from any location where you can view a website.
Posted: January 11, 2010
John Campbell
I have just transferred 5 domain names over to hostgator and used the same Username and Password. I see from each email received that I am on the same cpanel "http://gator1160.hostgator.com/cpanel" and so when I log in I can only see one domain name. They are all showing ok on billing as paid. So it looks like I needed to set them up with different Usernames and Passwords - how can I sort it out now please!? Thanks in advance. Regards John Campbell
Posted: January 17, 2010
HostGator
Yes, each separate hosting account needs to have a unique username when you purchase them at the same time.

Also, if you purchase a Baby or Business plan, then you only need one hosting plan to host all of your domains.
Posted: January 18, 2010
josh mai
well i cannot even change any info on my main domain.

i want to change the nameservers to the ones provided in my email, but this cpanel is very confusing i do not even know how to point it to my uploaded forums, i have never used such a confusing base.
Posted: January 28, 2010
HostGator
You cannot update your nameservers with your hosting company; you must do that with your registrar.

I show you purchased your domain name from basicfusion.com, so you must contact them to make this update.

If you need some help with cPanel, I suggest you watch our video tutorials.
http://www.hostgator.com/tutorials.shtml#hgx3skin
Posted: January 29, 2010
VPA
I've purchased the Baby plan and yesterday I received a welcome email with Username and Password to log in Cpanel. The first, I log in Cpanel successfully. But today, after I type my name and password, Cpanel displays:
Login Attempt Failed!
I can't log in it. I already try the diferent URL that you recommend, what else can i do? Help me plz.
Posted: February 9, 2010
HostGator
We may have flagged your account. Please check your email inbox and spam folder.

You may also contact us via phone or live chat for more help.
Posted: February 9, 2010
Lorel
I have requested for free a 9 domines transfer, the problem is every domain has the same IP addres, how can i enter to each domain cpanel without changing DNS?
Posted: May 2, 2010
HostGator
All 9 accounts have the same cPanel URL. Each cPanel has a unique username and password combination.

So, just use the same ip/cpanel for each domain, and enter the username for the one you want to access.
Posted: May 4, 2010
alice
I am trying to add new site but I could not go into my panel. you sent me new password but it's not work. I need your assistance.
thanks, alice
Posted: September 2, 2010
HostGator
If you have questions or need help, please contact us via email, phone or live chat for assistance.
Posted: September 2, 2010
chris
I need to log into my cpanel as I have mistakenly fallen behind on my payments, however the password or user name seems to be incorrect. How do I reset my password and username?
Posted: October 15, 2010
HostGator
You will not be able to login to cPanel while your payments are behind.

You need to login to http://gbclient.hostgator.com and pay first.
Posted: October 15, 2010
Austin
I registered a domain name but in my email i wasnt given a username which i can log in to my cpanel. What should i do?
Posted: October 26, 2010
HostGator
You did register the domain name, but you did NOT buy a hosting plan.

You must buy a hosting plan for that domain name before you will have access to cPanel.
Posted: October 27, 2010
Madhushan
This was really helpful. thanks
Posted: September 8, 2011
subhas
yup its helpful
Posted: September 27, 2012
HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.

Posted: December 13, 2011 (Global Reply)
Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

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