How to Install an SSL Certificate via WHM with Root Access

To install an SSL Certificate for your website to be secure, which allows you to take credit card payments, please follow the directions below.

1. Log Into Your WHM

You will first need to log into your VPS/Dedicated Server. You can do this by going to https://example.com:2087 and entering your username: root and your root password.

2. Assigned Dedicated IP

You will then select the IP Functions icon from the Main Menu.

Then, select 'Change Site's IP Address' icon. You will now see a list of the domains and users on your server. Find the domain you are wishing to install the SSL Certificate on and click the 'Change' button at the bottom of the page. You will now be given a drop down list of available IPs for you to assign to your site. Select the IP you want and click the 'Change' button and your site's IP will be changed (Make sure not to set this to 'main shared IP').

Please note that with an IP change, your computer might show the site as down as it will be remembering the old IP. Please keep in mind that this will go away in a few hours. You can also flush your DNS for your computer by following these instructions.

3. Install the SSL Certificate

Go back to the Main Menu and select the 'SSL/TLS' icon.

Then select 'Install an SSL Certificate on a Domain' icon. You will then be taken to the 'Install an SSL Certificate on a Domain' management page. You will need to fill out all fields in order to install the SSL Certificate.

1. Enter the CSR into the first field. The SSL Manager will then try to fetch the rest of the fields needed.

If any of this information isn't correct then your SSL Certificate isn't issued properly and you need to contact your SSL issuer for them to assist you with having the SSL Certificate reconfigured.

2. You will now need to insert the RSA key (If one was automatically fetched for you, please replace it with the one we have given you).

3. You will then need to enter your CA Bundle in the last field (If you do not enter a CA then the SSL Certificate will appear as self-signed and a warning will be shown when customers attempt to access your site securely).

Once you enter all three needed aspects of the SSL Certificate (CRT, RSA, and CA Bundle) then click the 'Install' button. The server will then install the SSL Certificate and notify of completion or if any errors that may have occurred. The new certificate should begin to work immediately and you may view your site using https:// to confirm this. If you need a merchant or credit card processing account, please fill out our application.

If you require further assistance please feel free to contact us via phone or Live Chat.