How to Create/Delete an Email Forwarder in cPanel

Forwarders allow you to automatically send a copy of an incoming email from one email address to another.

Only Dedicated Servers can forward outgoing emails so that a copy of all emails sent from the server is automatically sent to a designated email address. This capability is not available to Shared and Reseller accounts.

Email Account Forwarder

To create an email forwarder:

  1. Log into cPanel.
  2. In the Mail section, click Forwarders.
  3. Under the Email Account Forwarders section, Click Add Forwarder
  4. Type in the Address to Forward
  5. Select a destination:
    • Forward to email address
    • Discard with error to sender (at SMTP time)
    • Advanced Options
      • Forward to a system account
      • Pipe to a program
      • Discard
    • Click Add Forwarder

Please be aware, a copy of the forwarded email will remain on the sever as well. This means that eventually, the email box will reach capacity and stop forwarding messages. To avoid this issue, you can create a forwarder using a receiving email address at your domain that does not currently exist. By doing this, there will be no email box for a copy of the message to be saved in before the message is forwarded off of the server.

If spam is forwarded from your HostGator account to another email account, your HostGator account may be blacklisted. Therefore, it is recommended that you limit the amount of forwarders created for your account.

Forward Email to Multiple Accounts

To create additional forwarders so that emails can be copied and delivered to multiple destinations, simply repeat steps 3-5, choosing the same email address as the recipient.

Example:

support@domain.com --> email@domain1.com --> Add Forwarder

support@domain.com --> email@domain2.com --> Add Forwarder

support@domain.com --> email@domain3.com --> Add Forwarder

Email Domain Forwarders

Domain Forwarders will forward all emails from one domain to another. To create a domain forwarder, follow the instructions below.

Note: Emails will be forwarded to email addresses with matching usernames, meaning that emails sent to joe@example.com would be forwarded to joe@newdomains.com.
  1. Login into cPanel.
  2. In the Mail section, click Forwarders.
  3. Under the Forward All Email for a Domain section, click Add Domain Forwarder.
  4. Select the Domain to Forward from the drop-down menu.
  5. Enter a destination domain.
  6. Click Add Domain Forwarder.

Deleting a Forwarder

To delete an email account forwarder or domain forwarder:

  1. Log into cPanel.
  2. In the Mail section, click Forwarders.
  3. For email account forwarders:
    1. In the Email Account Forwarder section, click Delete next to the forwarder you'd like to remove.
    2. On the confirmation page, click Delete Forwarder.
  4. For domain forwarders:
    1. In the domain forwarder section, click Delete next to the forwarder you'd like to remove.
    2. On the confirmation page, click Delete Domain Forwarder.