HostGator.com » Support Portal

Branded Reseller Tutorials System

Using the Brandable Reseller Tutorials System

Wait! Before you read this article, why not watch our movie tutorial, instead?

NOTE: Please do not create a new subdomain in cPanel. This will be automatically setup in the WHM Client Tutorials.

UPDATE! We can now install this on a VPS or dedicated user's server. Please email support@hostgator.com to request this special feature.

The new Reseller Brandable Tutorials is easy to install and configure from a Reseller's WHM. In WHM, under the Plugins section you will find a new addon called Client Tutorials. Resellers will use this plugin to install and configure the their branded tutorials. To install the tutorials enter a subdomain on the primary domain of the reseller account in the space provided. Next select a theme for the installation. There are currently seven different themes to choose from. Moving the mouse over the thumbnail for a theme, will display a larger preview image for that theme. Simply click the radio button below the thumbnail to make your selection. Then click the Install button to perform the installation. If you are using a third-party DNS to handle the DNS for your primary domain, you will need to add a CNAME record for the subdomain to point it to tutorials.websitewelcome.com in the zone for the domain before you will be able to see your installation.

Once installed, you can access the installation by clicking the link to the subdomain displayed in the interface or by typing the address directly in a browser window. The option to brand your installation by uploading your logo will also be available. The system supports png, jpg, and gif graphics file formats. The logo will be displayed on the "Home" and "View All Tutorials" pages as well as at the beginning and end of every video tutorial and will be automatically resized to fit where it's displayed if necessary. If you choose not to upload a custom logo, your installation will display a default generic graphic in place of the logo. Although png and gif files can be animated, the animation will not be visible at the beginning and end of the videos. Instead the video will display only the first frame of the animated sequence. The full animation will be visible on the "Home" and "View All Tutorials" pages provided that the format is supported by user's browser. To change the logo, simply upload a new graphic to replace the existing one.

You can also change the theme at any time by selecting a new theme, and clicking the "Change Theme" button. If you wish to change the subdomain used for the installation or remove the logo, simply click the Uninstall button to remove the existing installation and then reinstall it on the subdomain that you choose. Once you are done you can simply add a link to the subdomain on your existing support site so that your customers can easily find the tutorials they need. There is a convenient navigation panel on the lefthand side of the installation that allows users to view the list of titles from any particular series in the library. The navigation panel is also collapsible so that users with lower resolutions can make more room for main content once they have found the series or tutorial they need. All videos in the library are available in a Voice version as well as a Non-Voice version for users with lower bandwidth connections.

On the page for each video, there are also options that allow you further integrate videos from the library with your existing support website. Each video page has a expandable tab that will display the code necessary to embed the video directly in another page. Simply copy this code to a page on your current support page and that video can be viewed directly on the page. You can also copy the direct URL to the page in case you want to add a direct link to the video page to your site. New and updated videos will be automatically added to the library as they are released. No installation will be necessary. Additional themes and features will also automatically be available through the plugin as they are released.

More video tutorials

Demo Video

Using Client Tutorials

Linking to a Client Tutorials Installation with SiteBuilder

Adding links to Client Tutorials with SiteBuilder

Embedding Client Tutorials with SiteBuilder


Article Comments

Paul
Just to confirm to others reading this, the subdomain cannot already exist! I created the subdomain first and it didn't work. After talking to Live Support we realised this was the error. I uninstalled the video tutorials and started again this time entering a subdomain that didn't already exist and there we go! It works perfectly.

Thanks for this HG, it's perfect!

Tom Marxen
This is the coolest thing!
I have always looked at these videos as a "someday when I can purchase a license for them" kind of item, But now they are available.

Thank You, great service!

Ray
Wow, this is every resellers dream! Thank you Hostgator!

Luckson
Wow this is great! Thanks Hostgator!!!

Tom
Great! Will these also be made available to VPS and dedicated customers?

HostGator
At this time we cannot install it on a VPS or dedicated customer's server. We are working on a secure version for them, but we don't have an ETA yet.

Jim
The support portion of my site is something that I have been dreading. Very time consuming. I am sooo siked to this option now as it will save me sooooooo much time. Way to go!

Anthony
Hostgator is #1 when it comes to reselling hosting. Great company, great support, great services. A+ all the way around.

Michael Murdock
anyone seen the hosted by hostgator wordpress plugin anywhere? Want to install that sucker on all of my blogs!

HostGator
That plugin is available per request. Simply email support@hostgator.com and we will be proud to provide it for your accounts.

Kent
Every time I turn around, something new is added that blows me away.
This is superb. Thanks HG!

Ash
How can these be available on dedicated servers, is there away i can buy them???

HostGator
They are already available to you. Just email support@hostgator.com.

HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.



Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

Post Comment