HostGator Website Transfers

HostGator offers FREE content transfers (content migrations) for new accounts and for inter-server transfers between HostGator servers.

HostGator is committed to making it easy to transfer your site to your new hosting account. We can transfer website files, databases, scripts, and one free domain registration transfer. If you have additional domains registrations you would like to transfer to HostGator, please see the following article:


This article covers:



What qualifies me for a free transfer?

HostGator provides free transfers for new accounts within 30 days of signup and to inter-server transfers between HostGator servers.

Note: Free migration services are only offered for "as-is" transfers of website content and data with no updates to the site configuration, aside from database connection details. Copying an existing site to a new domain or changing the URL of an existing site would NOT be free.
If you are unsure about your eligibility for a free transfer, please submit a ticket to the Migrations department with a description of what you need.

Free Transfers by Hosting Plan

Depending on which type of account you sign up for, the number of free transfers we offer varies. Please refer to the chart below to see what is included in new packages.

Total Free Transfers - the total number of websites that HostGator will move for you
Full cPanel Transfers - the number of cPanel to cPanel transfers included
Max. Manual Transfers - the maximum number of manual transfers included with your account

 

Account Type Total Free Transfers Full cPanel Transfers Max. Manual Transfers
Shared 1 12 1
Reseller 30 302 30
VPS Unlimited1 Unlimited2 0 - 903
Dedicated (Basic) Unlimited1 Unlimited2 100
Dedicated (Standard, Elite, Pro) Unlimited1 Unlimited2 100
Windows Shared Personal 1 1 1
Windows Shared Enterprise 1 1 1

1 While HostGator can do unlimited cPanel to cPanel transfers, depending on the account type, you will have a limited number of manual transfers.

2 Full cPanel transfers include all domains, addon domains, subdomains, and cPanel settings. This will also include your email accounts and emails. Please note that this does require your old host's cPanel backup generator to be active.

3 Maximum number of free manual transfers for each VPS plan are as follows:

  • Snappy 500 - 0 manual transfers
  • Snappy 1000 - 30 manual transfers
  • Snappy 2000 - 50 manual transfers
  • Snappy 4000 - 70 manual transfers
  • Snappy 8000 - 90 manual transfers

A Few Examples...

  • An Aluminum Reseller account includes up to 30 free transfers. Out of this 30, you can have 20 cPanel to cPanel transfers and 10 manual transfers, or any combination of the two that totals 30 or less websites.
  • A Pro Dedicated Server includes unlimited cPanel to cPanel transfers; this means you can have 150 sites (or even more) moved. Also, since there is an unlimited total number of transfers, you can utilize up to 100 manual transfers.

 

Did you know upgrading from a hosting plan of the same type usually does not require a server move and therefore does not need a transfer?

For example, upgrading a Shared hosting account from Baby to Business does not involve moving any files; instead, you are allocated more resources. Transfers are only required for upgrades to a different type of hosting, like going from Shared to Reseller.

To learn more about the upgrade/downgrade process, please read the following articles:

Shared Account Transfers

(Hatchling, Baby, Business)

Please submit the online form to initiate your website content transfers. We can move your content and databases for one website or cPanel over from another host.

Reseller Transfers

(Aluminum, Copper, Silver, Gold, Diamond)

Please submit the online form to initiate your website content transfers. We can move the content and data for up to 30 websites/cPanels over from another host.

VPS Transfers

(Any VPS with a control panel)

Please submit the online form to initiate your website content transfers.

VPS accounts that have cPanel qualify for unlimited cPanel to cPanel transfers, or up to 90 manual transfers depending on the VPS plan.

  • Snappy 500 - 0 manual transfers
  • Snappy 1000 - 30 manual transfers
  • Snappy 2000 - 50 manual transfers
  • Snappy 4000 - 70 manual transfers
  • Snappy 8000 - 90 manual transfers

Plesk transfers are all considered manual style transfers.

(Snappy 500 or VPS without a control panel)

VPS accounts with no control panel are for advanced Linux customers who are comfortable with installing and configuring services. If you would like us to transfer data to such a VPS (or a Dedicated Server with no control panel), you would be responsible for making sure that the VPS services are configured correctly, as well as provide HostGator with instructions on exactly where the data needs to be placed. We will not configure or restore anything, but only copy files or packages to the specified directory on the VPS/server. If you are not comfortable with installing and configuring services, we suggest upgrading to a Snappy 1000 plan with cPanel or Plesk.

Dedicated Transfers

(Basic)

Please submit the online form to initiate your website content transfers.

 

We provide 100 free manual website transfers. The content transfers are free within the first 30 days; for any requests outside the first 30 days, we will reply back with a price quote.

If the server is running cPanel and you are coming from another cPanel server, then we offer unlimited full cPanel account transfers.

(Standard, Elite, Pro)

Please submit the online form to initiate your website content transfers.

We provide 100 website transfers. The content transfers are free within the first 30 days; for any requests outside the first 30 days, we will reply back with a quoted price.

If the server is running cPanel and you are coming from another cPanel server, then we offer unlimited full cPanel account transfers.

Windows Shared Plans

(Personal, Enterprise)

Please submit the online form to initiate your website content transfers. We can move your content and databases for one website or cPanel/Plesk Panel over from another host.



Even if you do not qualify for a free transfer from our Migrations team, we can still move your sites. To request a quote, please submit a ticket to our Migrations department and we will provide you with a price quote.

Note: We cannot provide quotes over our phone or chat support.

 



While HostGator has a well trained and very experienced Migrations team, some sites cannot be moved due to technical limitations. Our current list of sites/hosts which we cannot transfer from is as follows:

  • VistaPrint
  • SMCing.com
  • Intuit
  • Wix
  • Website Tonight
  • Google Sites
  • Microsoft Office Live Small Business / Office 365
  • MobileMe

 

We also cannot transfer from hosts that do not allow access to your website files (typically by FTP) and/or databases and/or the data in those databases. Without access, we cannot copy and transfer your site.

For a more complete list of sites we can and cannot transfer from, please see our list of common hosts.


 

Types of Transfers

There are three types of transfers that can occur when migrating your current hosting plan over to a new hosting plan. Please refer to the sections below for a more detailed explanation of inter-server transfers, intra-server transfers and manual transfers.

Inter-Server Transfers

An Inter-server transfer is a transfer between two physical servers. A few examples of this are moving from an old hosting account to a new account at HostGator; moving from a Shared to a Reseller account; moving from a Reseller to VPS account; moving from a Shared, Reseller or VPS to a Dedicated Server.

Examples of Inter-Server Transfers

The following examples illustrate some of the various cases in which an inter-server transfer will occur and reflects the cost or actions that may need to be taken.

Business Plan to Snappy 1000 VPS

You are moving from a Business account ($14.95 per month) to a Snappy 1000 VPS with Plesk ($59.95 per month). You will get free content transfers.
Business Plan to Snappy 500

You are moving from a Business account ($14.95 per month) to a Snappy 500 VPS ($19.95 per month and no possibility for cPanel/Plesk). You will be responsible for moving your own data since there is no cPanel or Plesk on that VPS plan.
Diamond Reseller to Snappy 1000

You are moving from a Diamond Reseller account ($99.95 per month) to a Snappy 1000 VPS with cPanel ($49.95 per month). If the destination account has been created within the past 30 days, the migration will be free; otherwise, you will be responsible for moving your own data.
Basic Dedicated Server to Snappy 2000

You are moving from a Basic Dedicated Server ($174 per month) to a Snappy 4000 VPS ($119.95 per month). If the destination account has been created within the past 30 days, the migration will be free; otherwise, you will be responsible for moving your own data.
Silver Reseller to Snappy 1000

You are moving from a Silver Reseller ($49.95 per month) to a level 3 VPS with cPanel ($49.95 per month). You will get free content transfers.

 

Intra-Server Transfers

An intra-server transfer is a transfer between accounts on the same server. This includes upgrades such as a Baby to Business, Aluminum Reseller to Copper Reseller and Snappy 1000 VPS to Snappy 2000 VPS. These are "in-place" upgrades in which no files are moved and the limits of your account are simply raised.

Manual Transfers

Manual transfers include most things that are not cPanel to cPanel transfers. Additionally, this includes work such as splitting addon domains into cPanel accounts. A few examples are: transferring from a host without cPanel, moving from a Baby package to a Reseller and moving addon domains into new cPanel sub-accounts, moving addon domain to addon domain, moving cPanel account to addon domain, moving addon domain to cPanel account and anything that cannot be packaged and then restored with no additional work.

Lateral Transfers

A lateral transfer is when content is moved from one package to a different package of the same type, on a different server using the same domain name for both. This type of move is not supported by our Migrations department and will need to be done so manually by the account owner.

Please note any packages created for this type of transfer will not be eligible for any special promotions. This information can be found in Section 20 (Coupons) of our terms of service.