ResellerClub - Managing DNS Records

You may manage the DNS records for your ResellerClub domains through your DNS Management Console. This article will explain how to access and modify the different types of records available.

How to Access the DNS Management Console

  1. Log in to your Control Panel, search for the domain name and proceed to the DNS Service interface.
  2. Scroll down, and click the Manage DNS link.



The DNS Management Console will pop up, through which you may add or manage any of the following records:


To Manage A Records:

Click A Records and in the next screen, click Add A Record.

Here you will find 3 fields:

  • Host Name: Here the domain name, which you are adding the A Record for, will be pre-filled (e.g. yourdomainname.com). Now, if you wish to add an A Record for my.yourdomainname.com, then you may enter this in the text box. If you wish to add A Record for just yourdomainname.com, then you can leave this box blank.
  • Destination IPv4 Address: Here you may enter the IPv4 IP Address of the web server where you wish to host this domain name.
  • TTL: This is the Time To Live for this record, in seconds. Any server which once queries this record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e., 4 hours.

Click the Add Record button to submit your Record.


To Manage AAAA Records:

Click AAAA Records and in the next screen, click Add AAAA Record.

Here you will find 3 fields:
  • Host Name: Here the domain name, which you are adding the AAAA Record for, will be pre-filled (e.g. yourdomainname.com). Now, if you wish to add an AAAA Record for my.yourdomainname.com, then you may enter this in the text box. If you wish to add AAAA Record for just yourdomainname.com, then you can leave this box blank.
  • Destination IPv6 Address: Here you may enter the IPv6 IP Address of the web server where you wish to host this domain name.
  • TTL: This is the Time To Live for this record, in seconds. Any server which once queries this record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e., 4 hours.

Click the Add Record button to submit your Record.


To Manage MX Records:

Click MX Records and in the next screen, click Add MX Record.

Here you will find 4 fields:

  • Zone: The domain name which you setting an MX Record needs to be entered as the Zone. If you are configuring the email server for yourdomainname.com, such that you can receive mails@yourdomainname.com, then you need to leave this field blank.
  • Value: This is the email server domain name. If the email servers hosting your domain name are managed by you, then you may set the Value in the format: mail.yourdomainname.com. If you are using another Internet Service Provider's email server, then you need to enter a Fully Qualified Domain Name (FQDN) like mail.isp.com. (Note that a Fully Qualified Domain Name always has a "." in the end.)
  • TTL: This is the Time To Live for this record. Any server which once queries this record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e., 4 hours.
  • MX Priority: An MX Record has a Preference number indicating the order in which the email server should be used (only relevant when multiple MX Records are defined for the same domain name). Email servers will attempt to deliver email to the server with the lowest preference number first, and if unsuccessful, continue with the next lowest and so on.

Click the Add Record button to submit your Record.


To Manage CNAME Records:

Click CNAME Records and in the next screen, click Add CNAME Record.

Here you will find 3 fields:

  • Host Name: If you wish to Add a CNAME Record for yourdomainname.com like manage.yourdomainname.com or www.yourdomainname.com, then enter the Host Name as manage or www in this text box.
  • Value: This is the destination for the CNAME created. Thus, if you wish to create a CNAME Record for www.yourdomainname.com pointing to yourdomainname.com, then you will have to enter yourdomainname.com. in this text box.
  • TTL: This is the Time To Live for this record. Any server which once queries this record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e., 4 hours.

Click the Add Record button to submit your Record.


To Manage NS Records:

Click NS Records and in the next screen, click Add NS Record.

Here you will find 3 fields:

  • Zone: If you wish to create a Name Server for a sub-domain like ns1.subdomain.yourdomainname.com, then enter the Zone as subdomain.yourdomainname.com in this text box.
  • Value: This is the name of the Name Server to be created or another Fully Qualified Domain Name that you want to make responsible for this Zone. Thus, if you wish to create an NS Record for subdomain.yourdomainname.com, you may enter the value as ns1.subdomain.yourdomainname.com. Or, you may want a Name Server like ns1.subdomain.yourdomainname.com to be delegated to another Fully Qualified Domain Name like dns1.anyotherns.com.
  • TTL: This is the Time To Live for this record. Any server which once queries this record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e., 4 hours.

Click the Add Record button to submit your Record.


To Manage TXT Records:

Click TXT Records and in the next screen, click Add TXT Record.

Here you will find 3 fields:

  • Host Name: If you wish to Add a TXT Record for yourdomainname.com like yourdomainname.com, then leave the Host Name text box blank.
  • Value: 255 characters of free form text can be provided in this field. This Record is generally used to convey information about the zone. For example, you may add a TXT Record for mail.yourdomainname.com with the value as "This is my email server." Thus if anybody was checking ALL or TXT Records of mail.yourdomainname.com, they will notice the above text appearing in the TXT Record.
  • TTL: This is the Time To Live for this record. Any server which once queries this record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e., 4 hours.

Click the Add Record button to submit your Record.


To Manage SRV Records:

Click SRV Records and in the next screen, click Add SRV Record.

Here you will find 7 fields:

  • Service Record Name: The Service Record Name consists of the symbolic Service Name and the Protocol Name of the desired service.
  • Service Name: This is the symbolic name of the desired service. For example, chat, sip, etc.
  • Protocol Name: The protocol of the desired service, usually either TCP or UDP.
  • Priority: The priority of the target host. A lower value indicates higher priority.
  • Weight: A relative weight for Records with the same Priority.
  • Port: The TCP or UDP port on which the service is to be found.
  • Target: The canonical hostname of the machine providing the service. If the Server providing the service is managed by you, then you may set the Value in the format: service.yourdomainname.com. If you are using another Internet Service Provider's Server, then you need to enter a Fully Qualified Domain Name like service.isp.com. Note that a Fully Qualified Domain Name always has a "." in the end.
  • TTL: This is the Time To Live for this record, in seconds. Any server which once queries this record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e., 4 hours.

Click the Add Record button to submit your Record.


To Manage SOA Records:

The moment you activate the DNS Service provided by ResellerClub, a default Start Of Authority [SOA] Record is created for your domain name. To modify your SOA Record, click SOA Parameters and in the next screen, click Modify Record.

Here you will find 5 editable fields:

  • Responsible Person: The email address of the person responsible for maintenance of the Zone.
  • Refresh: The Refresh Interval indicates how often Secondary Name Servers should check if changes are made to the Zone. You can decide your own value for this Interval. Value should not be less than 7200, i.e., 2 hours.
  • Retry: The Retry Interval indicates how often the Secondary Name Servers should retry checking, if changes are made - if the first refresh fails. Value should not be less than 7200, i.e., 2 hours.
  • Expire: The Retry Interval indicates how long the Zone will be valid after a refresh. Secondary Servers will discard the Zone, if no refresh could be made within this interval. Value should not be less than 172800, i.e., 48 hours.
  • TTL: This is the Time To Live for this record. Any server which once queries this record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e., 4 hours.

Apart from these, the SOA Record also includes an automatically-generated parameter serial.  All secondary name servers cache this serial number in the SOA Record, such that when a serial number change is detected by secondary DNS servers, it updates its own records with the changes. This number is automatically increased when changes to the zone or zone records are made.