How to Subscribe to Forum Threads

HostGator Peer Support Forums is a great place to get help from other customers and HostGator staff, offer your own expertise and also view important updates and announcements about current issues and network status. Customers also have the ability to subscribe to individual threads so that they can receive email updates immediately for the forum posts that matter to them the most.

While you do not need to register to view posts in the basic, public forums, registration is required for full access to all forums and to subscribe to threads. You can register for a Forums account by following the instructions here:

Network Status

Shared hosting customers can view server announcements directly from cPanel as detailed in the following article:

How to Subscribe to a Forum Thread

To subscribe to a forum thread:

  1. Go to http://forums.hostgator.com.
  2. Log into your Forums member account.
  3. Navigate to the desired thread and open it.
  4. Once in the thread, click Thread Tools from the top, right corner of post #1.
    subscription
  5. From the drop-down menu, click Subscribe to this Thread.
  6. From the Notification Type drop-down menu, select your preferred frequency for email notifications of thread updates.
    subscription
  7. Click Add Subscription.

You will be redirected to a new page confirming your new subscription, and you should begin receiving email updates based on the notification type you previously selected.

If you are having problems with delayed emails from the Network Status forum, please see the following article:

Updating the Member Email Address

You can update the email address on your Forums member account by following the instructions below:

  1. Go to http://forums.hostgator.com.
  2. Log into your Forums member account.
  3. Click the User CP link in the top menu bar.
  4. Under the Settings & Options category in the left-hand menu, select Edit Email & Password.
  5. Enter your current password in the first field.
  6. In the Edit Email Address section, enter the email address at which you'd like to receive notifications for forum post subscriptions.
  7. Click Save Changes.

How to Unsubscribe from a Forum Thread

  1. Go to http://forums.hostgator.com.
  2. Log into your Forums member account.
  3. Click the User CP link in the top menu bar.
  4. Under the Subscribed Threads category in the left-hand menu, select List Subscriptions.
  5. Select the check box to the right of the thread to which you no longer wish to be subscribed.
    subscription
  6. In the Selected Threads drop-down menu, select Delete Subscription.
  7. Click Go.

The selected thread will be removed from your subscriptions, and you will no longer receive email notifications when the thread is updated.