How do I get and use SSH access?

Yes, we offer SSH (secure shell) access.

We offer you jailed SSH, which limits access to your account only. You can enable SSH yourself in the HostGator billing tool.

1. Login to the HostGator billing tool, GatorBill.
2. Go to 'Hosting Packages' and click 'View Hosting Packages'.
3. Find the package you want to modify and click on 'Enable Shell Access'.

How do I use it?

You would use port 2222 to connect to the server via SSH and login with your cPanel username and password using the directions below.

We offer you jailed SSH, which limits access to your account only. In order to get jailed SSH access, come into Live Chat and request for us to enable this for you. Please note: This is a free service only for the primary domain on the account.

If you would like to activate SSH on a sub-account (separate cPanel), there is a one time charge of $10 per sub-account you would like activated. Please submit the online form.

If you have multiple cPanels which need SSH, then you will need to fill out the form as many times as necessary.

How do I use it?

You would use port 2222 to connect to the server via SSH and login with your cPanel username and password using the directions below.

We offer you jailed SSH, which limits access to your account only. In order to get jailed SSH access, come into Live Chat and request for us to enable this for you. Please note: This is a free service for every domain on the account (domain must have its own cPanel).

If you have multiple cPanels which need SSH, then you can simply email support@hostagator.com with a list of the domains.

How do I use it?

You would use port 2222 to connect to the server via SSH and login with your cPanel username and password using the directions below.

Dedicated and VPS customers automatically have root SSH access. Root shell allows you to change anyone and anything on your server.

If you would like to activate SSH on a sub-account (separate cPanel), simply access WHM with your root login and click the Manage Shell Access link. There you can enable normal and jailed shell for your clients; port 22 for normal and jailed shell.

If you have multiple cPanels which need SSH, you can activate them all within root WHM.

How do I use it?

You would use port 22 to connect to the server via SSH and login with username "root" and your WHM password using the directions below. If you enable shell access for individual cPanels, the SSH username and password would be the same as the cPanel username and password for those accounts.

Root SSH will allow you to access the server processes.

How do I connect to my server via SSH?

See the sections for each hosting type above for specifics about which port and username to use.

Windows

To access SSH:

• Download WinSCP or PuTTY.
• Enter your IP address and the appropriate port number.
• Login with your cPanel username and password.

(Port 2222 would be used for shared and reseller accounts, 22 is the default for dedicated & VPS.  Dedicated or VPS have the option of logging in with the root WHM username and password.)

Linux

To connect run the following command from a terminal:

Replace cpanelusr with your username and ip.add.re.ss with your IP address.

(Port 2222 would be used for shared and reseller accounts, 22 is the default for dedicated & VPS. Dedicated or VPS have the option of logging in with the root WHM username and password.)

Mac

To open the terminal in Mac go to Applications → Utilities → Terminal

Then type in the following command:

Replace cpanelusr with your username and ip.add.re.ss with your IP address.

(Port 2222 would be used for shared and reseller accounts, 22 is the default for dedicated & VPS. Dedicated or VPS have the option of logging in with the root WHM username and password.)