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What are my name servers?

Not sure what the names servers are for your website's domain name?

You can find them in your welcome email. Shared hosting customers can also find it in cPanel.


Option 1: In Your Welcome Email

You can find your name severs listed in your welcome email that we sent you when you signed up for web hosting.

If you have lost your welcome email, you may request it again via phone, live chat, or email to sales@hostgator.com.

The name servers listed in your welcome email will be the ones to use for all of your sites hosted on your account.


Option 2: In Your cPanel (Shared Web HoscPanel Account Information Sectionting only)

If you have a shared hosting plan, such as the Hatchling, Baby or Business plan, you can also look up your name servers in your cPanel.

Default Theme Required

If you are using the default HostGator (HG) theme, then your name servers will be listed in the "Account Information" panel at the bottom of the left-hand column (see example image).

How to Change to the Default Theme

If you are not using the default theme, you would need to temporarily change it to the HG theme to see the name servers.

Please see our article on Style Change in cPanel if you need to change the style to the HG style.  You can always change it back to the style you like once you find your name servers.


Reseller Hosting, VPS & Dedicated

If you are a reseller, then you can opt to use private name servers instead of the generic name servers we provide. If you are a VPS or dedicated server owner, you must use private name servers.

The generic name servers for resellers do not contain the word "hostgator" in it. You can look up the actual generic reseller name servers for your account using the methods above or by contacting us.


Please Note: For optimal performance, you server has its own set of name servers. Because of this, is important to use the name servers provided specifically for your server. Using other name servers on our network won't work, since the information about your website is on the name servers provided.

Article Comments

Julie
LOVE your live chat! Thanks for the GREAT service!!!

Thank you!, so far I am in love with hostgator. It is a little techie and I love it because push me to learn. and I confidentilally tell you that I don't like godaddy

HostGator
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