Not sure what the names servers are for your website's domain name?
You can find them in your welcome email and in your billing client area. Shared hosting customers can also find it in cPanel.
Option 1: In Your Welcome Email
You can find your name severs listed in your welcome email that we sent you when you signed up for web hosting.
The name servers listed in your welcome email will be the ones to use for all of your sites hosted on your account.
Option 2: In Your Billing Client Area
You can also find your name servers listed in your client area in the "View Hosting Packages" section.
- Login to your Billing Client Area at: http://gbclient.hostgator.com
- In the left-side menu, click on "View Hosting Packages" in the "Hosting Packages" section.
- Find the package in the list to find the correct name servers (see example below).
The name server listed next to NS1 will be your first name server, and the one next to NS2 will be your second name server.
Although ns1.hostgator.com and ns2.hostgator.com are listed in the screen shot above, your name servers will be different.
Option 3: In Your cPanel (Shared Web Hos
ting only)
If you have a shared hosting plan, such as the Hatchling, Baby or Business plan, you can also look up your name servers in your cPanel.
Default Theme Required
If you are using the default HostGator (HG) theme, then your name servers will be listed in the "Account Information" panel at the bottom of the left-hand column (see example image).
How to Change to the Default Theme
If you are not using the default theme, you would need to temporarily change it to the HG theme to see the name servers.
Please see our article on Style Change in cPanel if you need to change the style to the HG style. You can always change it back to the style you like once you find your name servers.
Reseller Hosting, VPS & Dedicated
If you are a Reseller, then you can opt to use private name servers. If you are a Dedicated server owner, you must use private name servers.
Please Note: For optimal performance, you server has its own set of name servers. Because of this, is important to use the name servers provided specifically for your server. Using other name servers on our network won't work, since the information about your website is on the name servers provided.
