While HostGator cannot modify nameservers at third party registrars on your behalf, we can provide you with instructions on how to do so. Here's how you can change your nameservers at Registry Rocket.
Registry Rocket is a tool that eNom provides to eNom resellers. Resellers can chose to use Registry Rocket or they can use their own website and connect to eNom through an API. Resellers who use the API typically do not use Registry Rocket.
To change the nameservers at an eNom Reseller, you must visit that reseller's website and follow the links they provide.
If you registered your domain with HostGator, you can manage your domain at:
If you are unable to locate your domain at the above URL, it could be that it has not yet been moved over to our new system. In this case, you can manage your domain at:
Step 1: Find Out Nameservers for Your Hosting Account
The first step is to find out which nameservers you should use for your HostGator hosting account. This varies by server and type of hosting. For instructions on how to find out your nameservers, please read the article:
Step 2: Changing Nameservers
If the eNom reseller is using Registry Rocket, then the following directions will apply.
- Visit the website where you registered your domain.
- Find the link to manage your domain (may be worded differently).
If this link takes you to Registry Rocket, then the following directions will apply. If not, then the reseller uses his/her own domain control panel and the directions may be significantly different.
- Log in to Registry Rocket (under Manage Your Domain).
- Click Login.
- If your login is unsuccessful and you are not sure of the password, a link to request your password will appear.
- Scroll down to the DNS Information section and click Edit.
- For DNS Settings, select Custom (if not already selected).
- Remove any old nameservers listed.
- Enter the nameservers for your account.
- Click Save.
The following video shows how Registry Rocket works. Instead of visiting hostgator.com/domains like it says in the video, you would visit the website where you registered your domain, as indicated in the steps above.
eNom Resellers Using API
When a reseller uses an API, they have full control of their website and how it works, meaning that the flow and steps may vary drastically from reseller to reseller. Unfortunately, this means we cannot give step-by-step instructions for these types of eNom resellers. You will need to contact the reseller or review their help documentation for specific steps.
Find the eNom Reseller for a Domain
If you do not know which eNom reseller you purchased the domain from, sometimes that is listed in WHOIS searches. If this information is not available, you may have to contact eNom directly to find out which reseller your domain is registered with.
One place to look up WHOIS information for a domain is: