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Support Portal Home » Hosting Guide » How to sign up and pay » How can I pay with Western Union?


How can I pay with Western Union?

Western Union

Using Western Union (WU) to pay is acceptable, but not recommended.

Important: Do NOT send HostGator a test question or require us to verify additional information. If you do, we will not take the Western Union transfer, and we will permanently ban you from using this form of payment.

Step 1: Send Payment to HostGator

You may pay via Western Union transfer by sending payments of $25.00 or more to:

Brent Oxley
11251 NW Freeway
Houston, TX 77092
United States of America

Anything less than $25 will not be accepted.

Step 2: Notify HostGator that You Sent Payment

After your payment has been sent, please email sales@hostgator.com with the following information:

What is the Money Transfer Control Number? (MTCN)
What is the EXACT dollar amount sent?
            (Do not send less than $25 or we will not take it.)
What is your first name?
What is your last name?
What is your middle name?
What is your telephone number?
What city is the money sent from?
What state is the money sent from?
What Country is the money sent from?
What is the domain name on your account?

Important Notes:

Existing Clients:

If you are an existing client, please make sure you include your domain name with us in the email so we can locate your account.

New Clients:

If you are a new client looking to get your account setup, it is recommended that you sign up online.  When asked for payment type, choose PayPal during signup and create your account.  However, instead of paying via the PayPal button, you will send your Western Union payment instead using the directions on this page. (See also: How can I pay for hosting during sign up?)

After you sign up online, please include your domain name with us in the email.

Please make sure you email sales@hostgator.com with all of the above information so we can properly credit your account.

We are very sorry we must be so strict with Western Union payments, but we cannot accept payments below $25. Also note that these payments are non-refundable. If you request a refund, the payment will be added as credit to your hosting account.

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Article Comments

Ardian Grezda
Yesterday and today I wanted to register domain, but it does not allow me.
When I access the address: "https://www.registryrocket.com/purchase-domain.asp?action=purchase",
it gives me the info:
"ERROR: Credit card was declined. Authorization Refused. (Declined by Risk Management) - This may be due to a bad credit card verification number or date. ; There was an error pre-authorizing the credit card - Could not process purchase".
I have a valid Visa card. However when I go to other websites, some of them accept my Visa and some of them don't. It could be that sometimes some website don't accept my country (I think it could be validating Visa fails for some reason).
Can you please help
Regards,
Ardian
Posted: January 20, 2010
HostGator
Simply email sales@hostgator.com and indicate what domain name you want to register.
Posted: January 20, 2010
P1
How do I know the exact cost when paying via bank transfer? Does the coupon apply in this case?

Thank you.
Posted: August 17, 2010
HostGator
Yes, the coupon applies. The total cost will always be shown to you when you are completing sign-up.
Posted: August 17, 2010
agostina
In "Step 2: Biling Information", where do I choose the Western Union option?
Posted: August 31, 2010
HostGator
As a new sign-up, you must select the PayPal option. This allows you to complete your order and pay later.

Note, we will not activate your account until after you pay for it.
Posted: September 2, 2010
bahak
with this, i like hostgator, i from african, at my country western union is most familliar than credit card, so i like so much when hostgator provide western union as payment, i hope hostgator will provide this payment metode FOREVER.... so i can renew my host.. and make western union as my default payment


bravo hostgator.....
Posted: November 7, 2010
akbar
hi.
Can change registered domain name after registeration for hatchling account?
Posted: November 24, 2010
HostGator
You may contact us to make the request, but if we have already registered the domain then you will have to buy a second domain with the correct spelling.
Posted: November 26, 2010
moi2010
hey , i don't have a card visa , i want to pay by western union , but 100 dollar for what ? can i buy a web hosting by this 100 dollars ?
have i pay 100 dollars + the price of web hosting ?
Posted: December 2, 2010
HostGator
You use the $100 to pay for hosting and other services. (We do not charge you money for using Western Union.)
Posted: December 2, 2010
Fran
Yo no puedo pagar sus servicios poeque mi tajeta de credito fue suspendida por vencimiento de mi identificacion. el gobierno de costa rica aun no me da mi identificacion. yo soy nicaraguense. ya soy cliente de ustedes. mi sito esta suspendido por falta de pago por no poder usar mi tajeta de credito. necesito activen mi cuenta y con los beneficios obtenidos con sitio web puedo calcelar mi deuda con ustedes ?
Posted: December 3, 2010
HostGator
I am not sure how your credit card gets disabled for not having an ID in your country, but I am sorry to hear about your troubles.

You will need to make payment using PayPal or Western Union. Unfortunately, you cannot have free hosting and pay us later with the profits.
Posted: December 3, 2010
HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.

Posted: December 13, 2011 (Global Reply)
Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

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