Please submit the online form to initiate your content transfers. If you want extra transfers beyond the free ones, you can ask for those in the online form and our transfer department will reply with a quote on the price.
We cannot quote the price for you, as the transfer department will determine that when they get your request.
Our quoted time-frame is 24 to 72 hours.
Start your website content transfers now!
Addon Domain and Subdomain content will be transferred, however you must recreate each addon/subdomain name in the control panel. The structure of your content will not be altered (meaning we cannot convert your stand-alone domains into addon domains).
Email accounts normally cannot be transferred. However, if your previous host uses cPanel, then we can move your email accounts intact (as well as addon domains, subdomains, and other cPanel configurations).
Content transfers merely make a copy of your website code and databases. The domain name you own will remain under the control of your registrar. If you want to "transfer" the control of your domain registration to HostGator, you will need this separate form.
Hosts we cannot transfer from:
VistaPrint
SMCinc.com
Common problems which delay the transfers:
We must have either FTP access or cPanel access to perform transfers. Too many tickets are being submitted without correct information. We then need to contact you, which delays the transfer. A perfect example is this
Old IP 1.2.3.4
New IP 1.2.3.4
Please remember, all the correct information needs to be submitted for the transfer to go smoothly.
Changing your passwords during the transfer process is a detrimental mistake. We all appreciate security, but if you change the passwords, then we cannot access your accounts.