When you get a 404 error, check the URL in your browser. This tells you the path and file name that cannot be found.
Example:
http://yourdomain.com/astro/Astros/help.html
The file must be in public_html/astro/Astros/ and the names are case-sensitive.
For addon domains, the file must be in public_html/addondomain.com/astro/Astros/ and the names are case-sensitive.
Broken Image
When you have a missing image, go to IE and view your website. You will see a box with a red X where the image is missing. Right click on the X and choose Properties. The properties will tell you the path and file name that cannot be found.
Example:
http://yourdomain.com/images/banner.PNG
The image file must be in public_html/images/ and the names are case-sensitive.
For addon domains, the image file must be in public_html/addondomain.com/images/ and the names are case-sensitive.
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How to find the correct spelling and path for your files, missing images
Article Comments
acT
Some browsers cache pages so if you change your file names or a href references without refreshing the browser you might find yourself scratching your head like I did, wondering why everything is right but still doesn't work.
Posted: July 24, 2010
Stephen
Some of my images were missing on my website. The "names are case-sensitive" is very important!
Posted: March 5, 2011
HostGator
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Posted: December 13, 2011 (Global Reply)