You may speak to a Junior Administrator at any time via live chat or phone.
However, the server and billing administrators are only available through the ticket system. You cannot speak to those administrators in live chat nor on the phone.
You may email support@hostgator.com to speak with a Server Administrator. You may email sales@hostgator.com to speak with a Billing Administrator.
If you have a ticket that is not being handled correctly, please call or join live chat and tell us about it.
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Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.
I just place an order, and I realize that i have a typo in my web address its suppose to be [email omitted]