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How do I manage the domain I bought from HostGator?

HostGator has created a new domain control panel which allows you access to add, edit, and manage all of your HostGator domains from a single control panel.

You can access the new domain control panel using the following link:

Note: Both eNom and Launchpad domains can now be managed from this single control panel!

To manage a domain from http://register.hostgator.com you will need to click on the 'Manage Domains' tab as shown in the picture below.

You will be asked for your Billing email and password to access any domains attached to that billing account. This will be the same login as http://gbclient.hostgator.com . If you are unsure of your password, click the forgot password link below the login.

Once logged in you will see any domains attached to the billing account along with their expiration date, whether the domain is set to automatically renew, the lock status of the domain, and the privacy protection status of the domain. By clicking on the domain name you can get to the Domain Overview which is explained in the following image.

Note: There is a $9.95 yearly fee for Domain Privacy

The Domain Overview will show more details about the particular domain selected and will have tabs on the left side for the following different functions available.

  • Conact Info - This section is to edit the contact information for the domain.
  • Domain Privacy - This section is to enable Domain Privacy which will protect your personal domain registration information from public WHOIS searches.
  • Name Servers - This section is to edit the nameservers which the domain will point to. There is also a drop down box that will automatically point the domain to any active packages on the account. Please remember that nameserver changes can take 24 to 48 hours to propagate.
  • Domain Locking - This section is to unlock the domain which will allow the domain to be transferred to any other registrar. Any domain registered with HostGator will be locked by default.
  • Auto-Renew - This section is to set the domain to either automatically renew, creating an invoice 30 days before it's expiration, or set the domain to cancel on the next renewal date. Any domain registered with HostGator will be set to automatically renew by default.

That is all there is to managing your domains via http://register.hostgator.com! If you have any questions or if you require further assistance, feel free to call us or come into our Live Chat. We will be happy to assist you!

Currently, we can setup a URL redirect for any domain without hosting, for no extra fees. The nameservers must be set to ns1.launchpad.com, ns2.launchpad.com, ns3.launchpad.com, and ns4.launchpad.com. Then email sales@hostgator.com to tell us which domain and where it will redirect.


Article Comments

madbard
What are/should be default DNS for domains purchased through hostgator?

HostGator
Each client may have different nameservers; you must use the ones specifically for your server.

Don't worry! We send you the correct nameservers in your Welcome Email.

http://support.hostgator.com/articles/i-didnt-get-my-welcome-email-or-have-since-lost-it-how-can-i-have-it-resent

Carlo
Hi there, I'm a little bit confused about the process of adding domain names for addon domains.

So, I have a 'business plan' account through hostgator as well as the domain I registered at the time I started the account. I've recently purchased two more domains through the link at the top of cPanel and would like to use them as addon domains (ie. I want them to point to subdirectories in my public_html folder, but appear to the outside world as two seperate sites). Do I have to make changes to the name servers for the two new domains I purchased? Or do I just add them using the 'Addon Domains' link in cPanel?

Really confused. Any help would be much appreciated!

HostGator
You need to add those new domains as Addon domains in cPanel, and you also need to access your domain control panel and update the name servers for each domain to the same name servers we provided for your primary domain.

Melanie
I never get domain renewal notices. The path to managing domains is not in cPanel so they're easy to miss. How can I sign up for reminders?

HostGator
You must have access to the email contact listed under Administrator, in your Whois. If it is not your email, you must update it.

Coastal Construction
I have tried all of my passwords for "Manage Domain" along with my domain name and it keeps saying passwords do not match. I have clicked the "send to email" link and it says sent but I have not received it. Is there anyway that I can change the email address to which these forgot passwords is sent to?

HostGator
Time to contact us via sales@hostgator.com email, phone or live chat for assistance. We can help you gain access.

onenoise
Hi.
I can access the domain control panel with my credentials and change the DNS and lock, but I can't see any way to create/manage private nameservers or see the auth code. What's the trick ?

HostGator
You must email sales@hostgator.com for both services.

corona79
"try a few more passwords." is hardly confidence-building. None worked for me, so I filed a ticket, and my cpanel password was changed, but still can't log in. This article needs to specify WHAT password and how to get it if a user doesn't already have the one needed for domain management.

HostGator
You must try your billing password and hosting password. I can't be sure which you used or if HostGator set one based on an existing password.

"If you still cannot login, please contact us via phone or live chat." Don't ask for your cPanel password reset; ask for your domain control panel password.

Ken Laird
I try to login but keep getting domain name not found.

HostGator
That means the domain name you entered is not registered through HostGator.

Please contact us via phone or live chat for further help.

ritesh kawadkar
why can't i pay via paypal for renewing domain

HostGator
You can if you email sales@hostgator.com with the specifics.

max
i have registered a domain name with hostgator so can i use this url to point to my blogspot.com account without third party hosting? and, how to i configure settings at hostgator backend to achieve?

HostGator
Refer to the "Setting up URL redirect" section.

Jacqueline
Setting up URL redirect: Once logged in you will see the Domain Settings tab. Look for DNS Information and click the Edit button. You MUST have the "Default" option selected. Next, look for Host Records and click the Edit button. Enter your records according to the instructions in the Help link. Hit "Save" and you are done. Great advice only when I went into the registry area

I don't get an edit box to do the url redirect and where is the help link on this page. I am reading the advice but not seeing the stuff on my registry page.

Rohan Bhatt
I bought my domain name from hostgator, changed the name servers and saved the info. However, when I try to use Fantastico Deluxe to install wordpress the message from hostgator pops up that I may need to change my nameservers etc.
Why is this happening?

HostGator
Rohan,

If you changed your name servers to the ones we provided in your welcome email, then you may be waiting for propagation to occur, which takes 24 to 48 hours. You may want to double check your settings anyway, just to make sure your name server changes were successfully saved. If you continue to have problems, or want to make sure your DNS is set up correctly, please contact our support department by live chat or phone and we would be glad to check your settings and resolve any DNS issues, if any.

Thanks.

HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.



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